Brianna Lopez
Bermuda Dunes,CA
Summary
Motivated Assistant Sales Manager offering 9 years of experience in Good Feet. Bright, energetic and results-driven self-starter with positive and inspiring personality. Dedicated to making lasting impact on store sales and team cohesiveness.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Assistant Sales Manager
Good Feet Inc
08.2014 - Current
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed and developed sales team.
- Generated sales report to help upper management make effective decisions and sales plans.
- Completed store opening and closing procedures by counting drawers and managing security.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Strengthened performance by applying excellent program and project leadership skills.
- Prepared sales presentations for clients showing success and credibility of products.
Security Supervisor
Olinn Inc
01.2010 - 03.2017
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Responded swiftly to security incidents and effectively resolved security issues.
Sales Associate
Wet Seal Clothing
11.2013 - 12.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
Security Officer
Bower Events
02.2010 - 04.2013
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
Education
High School Diploma -
Summit High School
La Quinta, CA06.2010
Skills
- Data Reporting
- Action Planning
- KPI Monitoring
- Order Management
- Team Building and Development
- Team Management
- Sales Goals
- Performance Improvement
- Goals and Performance
- Sales Team Supervision
- Relationship Building and Management
- Team building and development
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Assistant Sales Manager
Good Feet Inc
08.2014 - Current
Sales Associate
Wet Seal Clothing
11.2013 - 12.2014
Security Officer
Bower Events
02.2010 - 04.2013
Security Supervisor
Olinn Inc
01.2010 - 03.2017
High School Diploma -
Summit High School
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