Brianna Lopez
Fort Worth,TX
Summary
Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.
Overview
10
10
years of professional experience
Work History
Babysitter
Self Employed Services
Fort Worth, TX
03.2020 - 12.2024
- Read stories and played alphabet games to promote early literacy.
- Took children to and from school and extra-curricular activities.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Engaged with children on individual basis to build positive, trusting relationships.
- Transporting children to school, sports activities, or other engagements when necessary.
- Organizing playdates with other children and providing supervision during outdoor activities.
Manager
Popeyes® Louisana Kitchen
Fort Worth, TX
02.2020 - 01.2021
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Coached, mentored and trained team members in order to improve their job performance.
- Created monthly reports for senior management summarizing operational performance metrics.
- Developed and implemented strategic plans to achieve company objectives.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Established processes to ensure efficient workflow throughout the organization.
- Assigned work and monitored performance of project personnel.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Recruited and trained new employees to meet job requirements.
Cashier Manager
Wendys Restaurant
Fort Worth, Texas
01.2019 - 12.2019
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Maintained communication with corporate office regarding store operations issues or concerns.
- Processed payments promptly for customers to exceed productivity standards.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Reconciled registers to prepare daily bank deposits.
- Scheduled staff shifts according to business needs ensuring adequate coverage at all times.
- Maintained accurate records of daily transactions, including deposits and withdrawals.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Warehouse Worker
USA Bouquet
Fort Worth, Texas
02.2015 - 08.2017
- Transported goods to designated areas within the warehouse facility.
- Collaborated closely with other departments on special projects as needed.
- Used pallet jacks to move items to and from warehouse locations.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Packed boxes and stock using organizational guidelines.
- Monitored temperature and humidity levels in warehouse.
Education
High School Diploma -
North Side High School
Fort Worth, Texas05-2022
Skills
- Overnight care
- Behavior monitoring
- Park supervision
- Routine management
- Data inputting
- Payment reconciliation
- Marketing
- Data analysis
- Financial management
- Customer service
Timeline
Babysitter
Self Employed Services
03.2020 - 12.2024
Manager
Popeyes® Louisana Kitchen
02.2020 - 01.2021
Cashier Manager
Wendys Restaurant
01.2019 - 12.2019
Warehouse Worker
USA Bouquet
02.2015 - 08.2017
High School Diploma -
North Side High School
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