Join a company, where expand my knowledge, grow within and thrive in a position. I am excellent with computers, a fast learner and will take on any tasks assigned.
Overview
3
3
years of professional experience
Work History
Lead Baker
BJ Wholesale
Salem, NH
06.2023 - 01.2024
Ensured compliance with health and safety regulations in food preparation processes.
Coordinated production schedules to meet demand while maintaining efficiency in workflows.
Conducted regular quality control checks to maintain standards across all baked goods.
Addressed customer inquiries professionally while offering personalized recommendations tailored to their tastes or dietary needs.
Adhered to food safety regulations while handling ingredients, ensuring top-notch hygiene standards were maintained.
Managed inventory and ingredient ordering to ensure minimal waste and optimal freshness.
Maintained accurate inventory of baking supplies and ingredients.
Managed customer service operations, including taking orders and resolving complaints.
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
Operated cash registers and processed payments accurately.
Retail & Department Lead Associate
JCPenney
Salem, NH
01.2023 - 06.2023
.Excellent customer service skills
Oversaw efficient inventory stocking and supply rotation.
Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Communicated with managers of other departments to maintain transparency.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Assisted customers with product selection and inquiries to enhance shopping experience.
Managed inventory levels through regular stock checks and organized restocking efforts.
Processed transactions efficiently while ensuring accuracy in cash handling procedures.
Resolved customer complaints effectively, fostering positive relationships and loyalty.
Increased customer satisfaction with thorough product demonstrations and personalized advice.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Used in-store system to locate inventory and place special orders for customers.
Performed cash, card, and check transactions to complete customer purchases.
Merchandise Employee/Processing
TJ Maxx/Home Goods (TJX)
Londonderry, NH
09.2020 - 12.2022
Lead Merchandiser
Customer Service. Processed orders, returns, exchanges and always maintained a high level of service to our customers.
Performed price ticketing of merchandise
Unloading, unpacking, applying price tickets to new merchandise.
Maintained inventory and restocking items
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Education
High School Degree -
Windham High School
Windham, NH
2022
Psychology
Nashua Community College
Skills
Proficient with Microsoft Word and Excel
Statistics
Excellent with computers, attention to detail Fast learner and a go getter