Luisana V Parra Ng.
Houston
Summary
Dedicated and adaptable professional with a proven track record of reliability and a strong commitment to continuous learning and growth. Since relocating to the United States in 2017, diverse training experiences across multiple fields have been embraced, showcasing versatility and a proactive approach to challenges. Recognized for maintaining a positive attitude and strong work ethic, collaboration with teams has consistently led to successful outcomes. Eager to leverage skills and contribute meaningfully to organizational success while embracing new opportunities for development.
Overview
8
8
years of professional experience
Work History
Lead Baker
Nothing Bundt Cakes
Houston, TX
09.2022 - Current
- Executed product preparation and baking processes to maintain high standards of quality and consistency.
- Executed precise measurement of ingredients and adhered to recipes to ensure optimal culinary results.
- Supervising product freshness, discarding expired or compromised items.
- Receiving shipments and managing inventory to ensure availability of necessary supplies.
- Maintained a safe and hygienic workspace to support operational efficiency and employee well-being.
- Trained and mentored junior bakers on best practices and recipe execution.
- Supervised daily baking operations, ensuring product quality and consistency across all items.
Front Desk Receptionist
AutoNation Ford
Panama City, FL
04.2022 - 08.2022
- Operated phone system, greeting and assisting customers professionally.
- Communicated with callers in a courteous and efficient manner, minimizing wait times.
- Attended meetings and training sessions, maintaining a friendly and efficient attitude.
- Supported the general manager with various administrative tasks as needed.
- Provided basic information to callers with general inquires.
- Took detailed messages including full name, company (if applicable), and callback time.
- Performed accounting tasks ad administrative procedures.
Machine Operator
Trane Technologies
Lynn Haven, FL
11.2021 - 03.2022
- Set up machines for various jobs, ensuring manufacturing thresholds and waste reduction initiatives.
- Managed daily team activities to meet customer order requirements and warehouse operations.
- Read and understood blueprints, product specifications, and tool instructions to plan operations and avoid material waste.
- Prepared written reports of issues and needed repairs for management and maintenance staff.
- Achieved or exceeded on-time delivery goals for customers.
Assistant Manager
Burger King
Houston, TX
12.2017 - 08.2021
- Directed and lead staff, supervising activities to dive productivity and efficiency.
- Collaborated with store manager to develop strategies to meet sales and profit goals.
- Organized schedules, workflows, and shift coverage to meet expected business demand.
- Implemented a system for organizing financial reports, schedules, and inventory control improving efficiency.
- Conducted training processes for new employees and supervised department managers, shift leaders, and production staff.
- Mentored staff to improve skills and achieve daily objectives through practical and motivational leadership.
Education
High School Diploma -
U.E.I El Prado
Maracaibo, Venezuela07.2017
Diploma - Advanced English
CEVAZ (Venezuelan American Center of Zulia)
Maracaibo, Venezuela.06-2017
Diploma -
Trane Technologies
Panama City, FL03-2022
Skills
- Customer Service
- Bilingual
- Good Communication
- Excel skills
- Active Listening
- Strong work ethic
- Team management
- Administrative skills
- Problem solving
- Computer skills
- Multitasking proficiency
- Staff training and development
- Conflict resolution
- Meeting deadlines consistently
- Fast typing speed
- Data entry
- Microsoft office
- Calendar management
- Document preparation
Languages
Spanish: Native
English: Professional
Timeline
Lead Baker
Nothing Bundt Cakes
09.2022 - Current
Front Desk Receptionist
AutoNation Ford
04.2022 - 08.2022
Machine Operator
Trane Technologies
11.2021 - 03.2022
Assistant Manager
Burger King
12.2017 - 08.2021
High School Diploma -
U.E.I El Prado
Diploma - Advanced English
CEVAZ (Venezuelan American Center of Zulia)
Diploma -
Trane Technologies