Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Berg

Onalaska,WI

Summary

Proven leader and efficient multitasker, I excelled at Festival Foods, enhancing production processes and customer satisfaction. Skilled in food safety compliance and staff development, I significantly improved service quality and operational efficiency. My approach combines problem-solving with a continuous improvement mindset, driving growth and team cohesion. Customer-savvy [Job Title] accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

23
23
years of professional experience

Work History

Lead Baker

Festival Foods
11.2000 - 07.2023
  • Streamlined production processes for increased efficiency and consistency in product quality.
  • Ensured consistent quality control measures were followed throughout the baking process for excellent results every time.
  • Enhanced customer satisfaction by providing high-quality baked goods and exceptional service.
  • Addressed customer inquiries professionally while offering personalized recommendations tailored to their tastes or dietary needs.
  • Managed inventory and ingredient ordering to ensure minimal waste and optimal freshness.
  • Resolved customer concerns with positive approach and constructive strategies.
  • Managed customer service operations, including taking orders and resolving complaints.

Assistant Manager

Festival Foods
11.2000 - 07.2023
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Oversaw daily operations within the department, ensuring tasks were completed accurately and on time.
  • Collaborated with the department manager to develop and implement strategic plans for growth and improvement.
  • Demonstrated adaptability by taking on additional responsibilities when necessary, showcasing leadership potential beyond the assistant level position role scope requirements.

Education

GED -

La Crescent Senior High School
La Crescent, MN
06.1993

Skills

  • Multitasking proficiency
  • Food Safety Compliance
  • Staff Training and Development
  • Continuous Improvement Mindset
  • Inventory control knowledge
  • Team Player
  • Customer Service
  • Reliable and Responsible
  • Problem-Solving
  • Time Management

Timeline

Lead Baker

Festival Foods
11.2000 - 07.2023

Assistant Manager

Festival Foods
11.2000 - 07.2023

GED -

La Crescent Senior High School
Christina Berg