Brianna Lynch

Chanute,KS

Summary

Highly-motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised, problem-solving, communicating with team members, and mastering any opportunity or new process.

Overview

years of professional experience

Work History

Sort Associate

UPS

Sparks, Nevada

11.2020 - 02.2021

Memorize zip codes and sort standards
Sort out damages
Maintaining clean work area
Unloaded trucks and sorted incoming products into designated areas.
Processed customer orders quickly and accurately while maintaining high quality standards.
Inspected incoming shipments for any damages or discrepancies in quantity and quality.
Reported any discrepancies or issues with product or shipment immediately to supervisor.
Sorted packages into delivery routes by factors such as size, weight and destination.

Retail Sales Associate

The Melting Pot World Emporium

Reno, NV

06.2020 - 10.2020

Assisted customers with finding the right product for their needs.
Provided product information and answered customer questions.
Demonstrated knowledge of store products and services.
Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
Greeted customers upon entering the store and provided assistance.
Stocked shelves with merchandise according to company standards.
Organized displays to attract customers and promote sales.
Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Processed returned merchandise according to company policies.
Completed transactions in an efficient manner while providing excellent customer service.
Operated point-of-sale systems accurately to process payments from customers.
Offered suggestions for additional items that may be of interest to customers.
Assisted with unloading delivery trucks and stocking shelves with new merchandise.
Reported any discrepancies in inventory counts or pricing issues promptly.
Ensured compliance with all applicable laws regarding sale of age-restricted items.
Kept informed about new products arriving at the store on a regular basis.
Used product knowledge to suggest items to match client needs.
Created price tags and merchandise signs for new items.
Calculated pricing, applied discounts and collected payments to process transactions.

Process Assistant

Amazon

Reno, NV

12.2017 - 03.2020

Forklift and Clamp attachment operation for unloading trucks
Reach and Turret Truck operation for pallet stowing in large rack bins
Order picker operation for non-pallet items
Dock Clerk responsibilities including but not limited to Trailer Docking and Release (TDR), Bill of Landing (BoL) processing and signing, unloading and freight check-in supervision, receiving freight using RF scanners, labor staffing and management
Assisted in the development of efficient and effective process protocols.
Monitored process performance to ensure compliance with established standards.
Identified areas for improvement and recommended solutions to optimize processes.
Provided support to team members in resolving process-related issues.
Developed and maintained accurate records of process metrics and KPIs.
Analyzed data from multiple sources to identify opportunities for improvement.
Prepared reports summarizing process performance, progress, and recommendations for optimization.
Participated in meetings with internal teams to discuss process changes or modifications.
Coordinated cross-functional activities necessary for successful implementation of new processes.

Education

Some College (No Degree) - Medical Assisting

Career College of Northern Nevada

Sparks, NV

General And Legal Transcription

Transcribe Anywhere

Poughkeepsie, NY

Skills

65 Words Per Minute typing average
Metric compilation and reporting
Records maintenance
Reading Comprehension
Detail oriented
Customer Service
Barcode scanning
Order Picking

Loading and unloading
Bill of Landing processing
Shipping and receiving
Labor management
Workflow Management
Production deadline management
Quality Control

Timeline