Brianna Macias
Edinburg
Summary
Dedicated Team Leader experienced in fostering positive team environments and enhancing customer satisfaction. Delivered operational efficiency through effective staff supervision and money handling. Focused on developing management expertise while providing outstanding customer experiences.
Overview
6
6
years of professional experience
Work History
Cashier
Ross Dress for Less
McAllen
11.2025 - Current
- Handled cash, credit, and gift card payments accurately.
- Processed customer transactions efficiently at point of sale.
- Resolved customer concerns promptly to foster positive shopping experiences.
- Guided customers with product inquiries and store navigation to improve satisfaction.
- Worked with team members to streamline operations and enhance customer service.
- Maintained cleanliness and organization of checkout area and displays.
Team Leader
Peter Piper Pizza
McAllen
03.2020 - 07.2025
- Supervised and trained team members, enhancing operational efficiency and customer service quality.
- Managed daily store opening and closing procedures, including cash handling and deposits.
- Assisted in scheduling, conflict resolution, and employee performance management.
- Cultivated positive and productive work environment, reinforcing teamwork and accountability among staff.
- Ensured compliance with company policies and safety standards.
Education
High School Diploma -
Nikki Rowe High School
McAllen, TX06-2022
Skills
- Point of sale management
- Cash management
- Customer Engagement
- Customer excellence
- Product Knowledge
- Problem-solving
- Time management strategies
- Team collaboration
- Active communication
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Cashier
Ross Dress for Less
11.2025 - Current
Team Leader
Peter Piper Pizza
03.2020 - 07.2025
High School Diploma -
Nikki Rowe High School