Diana Lopez
Houston,US
Summary
Highly organized Cashier, skilled in cash handling,responded to customer complaints promptly, ensured popular items, resolved complaints,time management for shift-related tasks,trained new employees on store procedures, managed inquiries and complaints, and Cash drawer accuracy and reporting
Overview
14
14
years of professional experience
Work History
Cashier
Walgreens
Brenham, US
02.2012 - 09.2025
- Conducted monthly cash register audits to maintain accuracy and prevent discrepancies.
- Ensured all transactions were recorded accurately.
- Balanced cash drawers at end of shifts.
- Recorded customer preferences to tailor service and improve overall customer experience.
- Coordinated crowd control during high-traffic events to ensure customer safety and satisfaction.
- Organized the front-end display.
- Assisted in coordinating seasonal inventory resets.
Cashier
DolEx Dollar Express
Houston, US
08.2011 - 07.2015
- Recorded all transactions accurately to maintain financial integrity.
- Trained new hires in customer service standards.
- Calculated till discrepancies quickly and reliably to ensure accurate cash management.
- Resolved customer complaints promptly to enhance customer satisfaction.
- Provided quick, reliable calculations of till discrepancies.
- Maintained effective communication with supervisors.
Education
High School -
Westside High School
Houston, TXSkills
- Point of sale management
- Cash handling
- Inventory management
- Restocking coordination
- Customer inquiry management
- Customer complaint resolution
- Resolved complaints
- Shift time management
- Employee training
- Pressure management
Timeline
Cashier
Walgreens
02.2012 - 09.2025
Cashier
DolEx Dollar Express
08.2011 - 07.2015
High School -
Westside High School