Brianna Mahoney

• Answered phones promptly and professionally to assist clients and caregivers with inquiries and appointments.

• Managed files accurately to ensure all important documents were organized and easy to access, including client schedules, care plans.

• Provided outreach to prospective clients

• Scheduled appointments efficiently to optimize the use of time and resources.

• Entered data accurately and efficiently to maintain up-to-date records.

• Prescreened caregiver applicants and provided them with necessary paperwork.
• Assisted in scheduling, rescheduling, and canceling appointments for clients
• Answered incoming calls from potential new clients and existing patient inquiries.

• Self
• Gathered health data from clients using self-assessment tools.
• Prepared weekly meetings online
• Incorporating experience in Nutrition and Brain Health for a powerful health coach session
• Improved general health of clients by identifying and sharing nutrition and brain type information and fitness tips.
• Monitored clients' progress and compared to pre-determined health targets.
• Collaborated with clients to develop plan of action based on health goals.
• Utilized recommendations of exercises (mental and physical) for their brain type
• Customized diets and supplements to fit your brain health.

• Established and maintained positive relationships with clients improving their dating profile
• Assisted in matchmaking
• Provided virtual date coaching to
• Established professional relationships with team members and coaches.

• Remote job wherein I coached and advised clients and prospects on their health particularly focusing on the keto diet
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• Recommended nutritional supplements and dietary changes suited for each client post personal consultation
• Placed orders for supplements from inbound calls
• Underwent extensive Health Coach Training prior to helping clients.

• ABO, and NCLE certified working in an extremely upscale boutique-like store selling luxurious eyewear while providing impeccable service to a high maintenance clientele.

• Conveyed a commitment to providing unsurpassed Customer Service
• Anticipated problems before they occurred; explored underlying reasons for recurring customer problems; strived to develop long- term solutions to problems
• Provided effective on-the-job training and guidance to team members making use of Company provided programs and tools
• Delivered clear, motivating and constructive feedback in a timely manner to all associates
• Confronted problem performers directly and without delay; initiated appropriate disciplinary action when necessary and follow ups to monitor progress
• Analyzed store financial data and made recommendations regarding steps which could be implemented on the retail side of the business to improve profitability
• Recruited and interviewed candidates for employment
• Completed and filed in a timely manner all necessary store and customer paperwork being thorough and exact in detail
• Took pride in the appearance of the store and ensured visual displays were in accordance with Company provided Event Guides
• Maintained a safe working environment for all associates, customers and patients
• Lead by example in demonstrating safe work practices including the wearing of personal protection equipment in the lab.

• In charge of handling all contact with frame reps and lab reps associated with the office
• Performed administrative duties such as tracking inventory and sales, submitting patient insurance information, and performing simple bookkeeping -Assisted patients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions
• Recommended specific lenses, lens enhancements, and frames to suit a patient's vocational, avocational and visual requirements
• Determined and read a patient's prescription on the lensometer
• Performed all necessary adjustments to customize a patient's frame as well as repair damaged frames
• Instructed patients on how to wear and care for eyeglasses during dispensing
• Maintained records of a patient's prescriptions, work orders, and payments
• Measured the patient's bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, through the i Terminal and manual measurements.
• Prepared work orders and instructions for grinding lenses and fabricating eyeglasses
• Verify that finished lenses are ground to specifications and meet final inspection standards
• Conducted contact classes in which patients learn how to insert, remove, and care for their contact lenses

• Served as a keyholder in the Bellingham and Mansfield store
• Duties included opening and closing the store, handling all money and deposits, processing returns, unloading and displaying new stock, supervising all sales associates' daily tasks and acting as the manager on duty when needed.

• Executed transactions per instructions of shareholders and representatives of BlackRock College
• Advantage 529 Plan such as: the set up and termination of automatic investment plans and systematic withdrawal plans, the liquidation of shares via ACH and wire, the exchange and purchases of funds, the maintenance of online accounts and provision of technical support to clients.