Brianna Martin
Lafayette,LA
Summary
Enthusiastic and dependable team member with experience in customer service, check-in, and cashier roles. Skilled at greeting guests with professionalism, managing reservations and payments, and providing clear information about services, promotions, and safety guidelines. Known for strong communication, teamwork, and problem-solving skills in fast-paced environments. Dedicated to creating positive guest experiences and contributing to a fun, safe, and efficient workplace
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work History
Retail Sales Associate
topgolf lafayette
Lafayette, LA
11.2023 - Current
- As a Check-In Associate at Topgolf, I serve as the first point of contact for guests, ensuring a welcoming and efficient start to their experience. I am responsible for greeting guests with professionalism, managing reservations and walk-ins, and assisting with check-in procedures. My role includes providing information about gameplay, memberships, promotions, and events, as well as handling payments and resolving guest inquiries. By maintaining an organized and friendly front desk environment, I help create a smooth guest flow and contribute to the overall fun, high-energy atmosphere that defines the Topgolf experience.
checkin
skyzone lafayette
Lafayette, LA
06.2022 - 12.2024
- As a Check-In Associate at Sky Zone, I am the first point of contact for guests, responsible for creating a welcoming and energetic start to their visit. I manage guest check-ins, reservations, and ticket sales while providing information about attractions, safety rules, memberships, and promotions. My role also includes handling payments, answering questions, and ensuring guests have a smooth entry process. By maintaining an organized front desk area and delivering excellent customer service, I help create a safe, fun, and memorable experience for every guest.
Education
Ovey Comeaux High School
Lafayette, LASkills
- Guest check-in
- Reservation management
- Payment processing
- Customer inquiries
Timeline
Retail Sales Associate
topgolf lafayette
11.2023 - Current
checkin
skyzone lafayette
06.2022 - 12.2024
Ovey Comeaux High School