Brianna Martinez
San Antonio,TX
Summary
Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing business.
Overview
5
5
years of professional experience
Work History
Substitute Teacher
Family Service
03.2023 - Current
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Adapted lesson plans and student activities to meet needs of students with special learning needs.
Customer Service Representative
Enterprise Holdings Inc., Rent-A-Car
01.2020 - 06.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Cultivated customer loyalty, promoted repeat customers and improved sales. Provided primary customer support to over 100 internal and external customers daily
Lead Custodian
True Care Solutions
03.2019 - 12.2019
- Performed custodial duties to maintain area in clean and habitable condition. Lift 50 lbs.
- Led, oversaw and trained team to perform routine custodial duties and basic maintenance and repair.
Education
Associate of Science - Biology
Palo Alto College
San Antonio, TX01.2024
Skills
- Flexible and willing to work early, night, and holidays
- Demonstrate proficiency in verbal communication , and in writing
- Business growth and retention
- CPR certified
- TABC and Food handlers certified
- Money handling abilities
- Creative problem solving
- Customer service
- Leadership
- Conflict resolution
- Database management software
Timeline
Substitute Teacher
Family Service
03.2023 - Current
Customer Service Representative
Enterprise Holdings Inc., Rent-A-Car
01.2020 - 06.2020
Lead Custodian
True Care Solutions
03.2019 - 12.2019
Associate of Science - Biology
Palo Alto College
Similar Profiles
Maram SavageMaram Savage
EHS Teacher at Family ServiceEHS Teacher at Family Service
Jo MirandaJo Miranda
Mobility Mentor II at Family ServiceMobility Mentor II at Family Service
Dorise IheanachoDorise Iheanacho
Financial Counselor at Family ServiceFinancial Counselor at Family Service
Briana RochaBriana Rocha
Retail Sales Associate at United Fashions of TexasRetail Sales Associate at United Fashions of Texas
Jack WardJack Ward
Front Desk Staff Member at VP Racing FuelsFront Desk Staff Member at VP Racing Fuels