Brianna Maseno
Houston,TX
Overview
3
3
years of professional experience
1
1
Certification
Work History
Court Manager/Event Host
Spike Sport Volleyball Club
08.2023 - Current
- Host Volleyball tournaments for all age groups, adults, COed. etc
- Ensure everything runs smoothly on all courts, with referees, concessions, ticket sales, etc.
- Supervise kids' parties on rented courts
Assistant Coach
Spike Sport Volleyball Club
12.2023 - 03.2025
- Travel with the Head Coach to kids' volleyball tournaments
- Run practice when the Head Coach is unavailable
Bookkeeper
Wiretronicx
05.2023 - 08.2023
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Customer Service Representative
Wiretronicx
05.2022 - 08.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintaining a positive, empathetic, and professional attitude
Education
TBD -
Panola College
Carthage, TX05.2025
High School Diploma - undefined
Lawrence E. Elkins High School
Missouri City, TX05.2024
Skills
- Strong communication
- Has strong customer service abilities
- Has great experience working in fast-paced environments
- Proven reliability, punctuality, and a positive attitude when working in team settings
- Skilled in problem-solving, multitasking, and managing time effectively
- Familiar with basic technology tools such as Microsoft Word and Excel
- Quick Learner
Accomplishments
AVID Ambassador
CO-captain of Varsity Girls Volleyball
African Student Association Captain
MVP (volleyball)
National Honor Society
Certification
Autodesk Inventor
Engineering Design Application
Timeline
Assistant Coach
Spike Sport Volleyball Club
12.2023 - 03.2025
Court Manager/Event Host
Spike Sport Volleyball Club
08.2023 - Current
Bookkeeper
Wiretronicx
05.2023 - 08.2023
Customer Service Representative
Wiretronicx
05.2022 - 08.2022
High School Diploma - undefined
Lawrence E. Elkins High School
TBD -
Panola College