Brianna May
St Louis,MO
Summary
Responsible and dedicated animal care professional with proven abilities in cleaning cages and managing supplies. Meets animal needs with compassion and love for every creature. Offers excellent time management, multitasking, and organizational skills. Attentive Veterinary Assistant, passionate about promoting animal health and extending the lives of pets. Dedicated and focused professional with 4 years of experience assisting veterinarians in examining animals to determine the nature of illnesses or injuries. Quick learning, comfortable restraining, and holding animals for extended periods of time. Highly interactive with sound knowledge of all canines and felines. Patient, friendly, and understands pet nutrition. Detail-oriented and delivers great customer service. Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Marriot St Louis Airport Hotel
St Louis, MO
06.2024 - Current
- Greeted customers and answered their questions about product availability, prices, and use.
- Assisted customers with locating merchandise in the store.
- Maintained high standards of customer service during all interactions.
- Stocked shelves with merchandise according to company guidelines.
- Organized displays to attract customers and promote sales.
- Adhered to all safety regulations when handling products and equipment.
- Processed payments for purchases using cash registers or point-of-sale systems.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Maintained current store, product and promotional knowledge to drive consistent sales.
Veterinary Technician Assistant
Humane Society of Missouri
St Louis, MO
05.2022 - 06.2023
- Greeted and checked in patients for appointments.
- Assisted veterinarians with routine examinations, treatments, and minor surgeries.
- Restrained animals during examination or treatment.
- Performed laboratory tests such as fecal exams, urinalyses, and heartworm tests.
- Monitored vital signs of animals under anesthesia.
- Maintained medical records and updated patient files.
- Cleaned and maintained veterinary equipment and instruments.
- Stocked supplies and medications in the clinic or hospital setting.
- Educated clients on animal health maintenance topics such as nutrition, parasite control, vaccinations.
- Observed physical conditions of animals to detect early signs of illness or injury.
- Helped maintain a safe environment for both staff members and animals in the facility.
- Assisted with euthanasia procedures when necessary.
- Kept cages clean by changing bedding materials daily.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Supported veterinarians to drive quality care, advocate for pets and educate clients.
Cashier
Chic-Fil-A
St Louis, MO
06.2021 - 10.2022
- Maintained cleanliness of work area throughout shift.
- Handled customer complaints in a professional manner, while following company policies and procedures.
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Education
Associates of Veterinary Technician - Veterinary Technology
Midwest Institue
Earth City, MO01-2026
Veterinary Assistant Certification - Veterinarian Assisting
South County Technical High School
Mehlville, Mo05-2022
High School Diploma -
Mehlville High School
Mehlville, MO05-2022
Skills
- Animal Restraint
- Physical Examination
- Nail Trimming
- Halter Placement
- Pre-Anesthetic Preparation
- Gowning and Gloving Procedures
- Medication Dispensing
- Surgical Preparation
- Vital Signs
- Procedure Support
- Feline Towel Restraint
- Medication Labeling
- Spay and Neuter Surgeries
- Clinical Research
- Medical History
- Animal Safety
- Cleaning and Sanitizing
- Tick Removal
- Appointment Scheduling
- Proper Animal Restraint
- Payment Collection
- Merchandise Restocking
- Cash Handling
- Customer Complaint Resolution
- Customer Service
- Guest Services
- Product Knowledge
- Customer Satisfaction
- Cash Management
- Positive and Professional
- Basic Animal Care
- Cash Drawer Balancing
- Problem Identification
- Veterinary Terminology
- Patient Discharge
- Patient Care Monitoring
- Medical Charting
- Patient Check-Ins
Timeline
Front Desk Receptionist
Marriot St Louis Airport Hotel
06.2024 - Current
Veterinary Technician Assistant
Humane Society of Missouri
05.2022 - 06.2023
Cashier
Chic-Fil-A
06.2021 - 10.2022
Associates of Veterinary Technician - Veterinary Technology
Midwest Institue
Veterinary Assistant Certification - Veterinarian Assisting
South County Technical High School
High School Diploma -
Mehlville High School