Detail-oriented Pre-medical graduate with a Bachelor of Science in Public Health and experience as a Medical Assistant in regenerative medicine and gastroenterology. Bilingual in English and Spanish, skilled in facilitating patient communication, coordinating schedules, taking vital signs and patient intake, and managing clinical documentation in fast-paced environments. Committed to advancing patient-centered care and enhancing clinical and research capabilities in pursuit of a medical career.
Uploaded patient charts, coordinated referrals, and ensured required records and documentation were sent to receiving offices or uploaded into the EHR.
Completed and processed patient and insurance authorization forms, including prior authorization documentation
Submitted medication requests, referrals, and clinical documents by fax to pharmacies, specialists, and outside offices
Managed patient scheduling, appointment coordination, and follow-up communication.
Assisted with patient intake, medication review, and communication between patients, providers, pharmacies, and insurance companies.
Served as a Spanish translator between physicians and patients to improve understanding of diagnoses, treatment plans, and follow-up care.
Performed patient intake, including blood pressure, heart rate, EKGs, and other vital signs, and documented findings in the EHR for clinician review.
Administered vitamin B12 injections to patients before or after procedures when ordered by the provider, while following proper injection technique, safety protocols, and documentation requirements.
Prepared sterile procedure trays and ultrasound equipment for PRP and prolotherapy procedures and assisted physicians with procedure setup.
Developed strong clinical, research, patient -care, and documentation skills through direct collaboration with physicians in a multidisciplinary setting
Recorded detailed clinical notes, patient histories, symptoms, and follow-up information in electronic medical records to maintain accurate and timely documentation.
Translated clinical instructions and consent information in Spanish for non-English-speaking patients to improve comprehension.
Tracked daily inventory using POS reports, flagged low-stock SKUs and reordered from vendor catalogues.
Resolved customer complaints at point of sale, issued exchanges or store credit to retain repeat business.
Provided Spanish translation for non-English-speaking customers, clarifying product details and closing purchases.
Closed daily retail sales by greeting customers, demonstrating product features, and processing transactions accurately.