Summary
Overview
Work History
Education
Skills
Timeline
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Ivan Milan

San Antonio,TX

Summary

IT hardware professional with comprehensive understanding of computer systems, hardware components, and network infrastructure. Reliable asset for any organization and team structure.

Overview

9
9
years of professional experience

Work History

IT Technician

Wells Fargo
06.2025 - Current
  • Diagnosed hardware issues and performed repairs on desktops, laptops, and peripherals.
  • Managed inventory of hardware components and ensured timely replenishment.
  • Provided technical support during equipment installations and system rollouts across departments.
  • Supported remote employees by assisting with home office setup and troubleshooting offsite hardware concerns as needed.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Responded to customer tickets and provided technical assistance over phone and in person.

Aviation Boatswain's Mate, Equipment

US Military
02.2017 - 06.2025
  • Coordinated maintenance schedules for aviation support equipment, improving readiness and reliability.
  • Trained junior personnel on equipment handling and operational protocols, enhancing team performance.
  • Inspected equipment for functionality and safety, identifying issues to prevent operational delays.
  • Developed standard operating procedures for equipment usage, promoting consistency across operations.
  • Managed inventory control of aviation supplies, optimizing resource allocation for mission success.
  • Reduced equipment downtime with regular maintenance on hydraulic, pneumatic, and electrical systems associated with aviation boatswain''s mate responsibilities.
  • Supported mission planning efforts with accurate weather observations to ensure optimal flight conditions for aircrew members during critical operations.
  • Enhanced aircraft launch and recovery efforts by meticulously maintaining and repairing catapult systems, arresting gear, and associated equipment.
  • Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
  • Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.

Education

Bachelor of Science - Cloud Computing

Hallmark University
San Antonio, TX
10.2027

Skills

  • HelpDesk support
  • Hardware maintenance
  • Network connectivity
  • Remote support
  • Software installation
  • Wireless networking
  • Hardware installation
  • Operating systems
  • Device management

Timeline

IT Technician

Wells Fargo
06.2025 - Current

Aviation Boatswain's Mate, Equipment

US Military
02.2017 - 06.2025

Bachelor of Science - Cloud Computing

Hallmark University