Ivan Milan
San Antonio,TX
Summary
IT hardware professional with comprehensive understanding of computer systems, hardware components, and network infrastructure. Reliable asset for any organization and team structure.
Overview
9
9
years of professional experience
Work History
IT Technician
Wells Fargo
06.2025 - Current
- Diagnosed hardware issues and performed repairs on desktops, laptops, and peripherals.
- Managed inventory of hardware components and ensured timely replenishment.
- Provided technical support during equipment installations and system rollouts across departments.
- Supported remote employees by assisting with home office setup and troubleshooting offsite hardware concerns as needed.
- Diagnosed and troubleshot hardware, software and network issues.
- Responded to customer tickets and provided technical assistance over phone and in person.
Aviation Boatswain's Mate, Equipment
US Military
02.2017 - 06.2025
- Coordinated maintenance schedules for aviation support equipment, improving readiness and reliability.
- Trained junior personnel on equipment handling and operational protocols, enhancing team performance.
- Inspected equipment for functionality and safety, identifying issues to prevent operational delays.
- Developed standard operating procedures for equipment usage, promoting consistency across operations.
- Managed inventory control of aviation supplies, optimizing resource allocation for mission success.
- Reduced equipment downtime with regular maintenance on hydraulic, pneumatic, and electrical systems associated with aviation boatswain''s mate responsibilities.
- Supported mission planning efforts with accurate weather observations to ensure optimal flight conditions for aircrew members during critical operations.
- Enhanced aircraft launch and recovery efforts by meticulously maintaining and repairing catapult systems, arresting gear, and associated equipment.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
Education
Bachelor of Science - Cloud Computing
Hallmark University
San Antonio, TX10.2027
Skills
- HelpDesk support
- Hardware maintenance
- Network connectivity
- Remote support
- Software installation
- Wireless networking
- Hardware installation
- Operating systems
- Device management
Timeline
IT Technician
Wells Fargo
06.2025 - Current
Aviation Boatswain's Mate, Equipment
US Military
02.2017 - 06.2025
Bachelor of Science - Cloud Computing
Hallmark University