Brianna MIles
Mary Mims
WOODBRIDGE,VA
1
Language
1
Certification
5
years of professional experience
Dedicated barista and healthcare professional with proven skills in customer service, time management, and team leadership. Committed to fostering positive environments while delivering exceptional service and maintaining high standards of cleanliness.
Work History
Starbucks Barista Sodexo
6 Months- Prepared and served high-quality coffee beverages in a fast-paced environment.
- Operated espresso machines and grinders, ensuring consistency in drink preparation.
- Assisted customers with menu selections, providing exceptional customer service experience.
- Assisted customers with menu selections, providing exceptional customer service.
- Help coworkers with beverage sequences and also support the floor with any bottle necks
- Controlled the line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Help clean and sanitize
- multitasker
- Learned new recipes and techniques quickly to enhance beverage offerings.
- Stocked inventory levels daily, ensuring availability of necessary supplies for operations.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Built connection with customers knowing there drinks and names.
Allergy Partners ( CCMA)
9 Months- Coordinated scheduling for patient appointments, optimizing clinic workflow and reducing wait times.
- Maintained cleanliness and organization of examination rooms, contributing to a safe environment for patients.
- Educated patients on treatment plans, enhancing understanding of medical procedures and follow-up care.
- Managed electronic health records system, ensuring accuracy and confidentiality of sensitive information.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Assisted physicians with minor surgeries, including preparing the operating room and sterilizing instruments.
- assisted while needing translation with patients
- would do food challenges from ages 3 months and up
- as well and medication testing for allergies
- administered vaccines such as allergy shots and biologics
- as ell preformed spiro breathing test to young patients as well as older
- did skin testing on patients
- as well made schedules called patients
- called in for labs and assisted providers with any needs such as paper work translation and skin testing and reading.
Starbucks Shift Supervisor
7 Months- Managed inventory levels, ensuring timely restocking of supplies to meet customer demand.
- Resolved customer complaints effectively, fostering positive experiences and loyalty.
- Coordinated staff schedules to optimize coverage and maintain high service standards.
- Monitored cash handling processes to ensure accuracy in transactions and deposits.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food inventory and supplies to prevent waste.
- assisted on busy floors helping my baristas and as well providing time efficient for all partners to get breaks as well as guide new baristas into the floor learning drinks food and starbucks standard beverage and food
- welcoming guest and providing with fast service
- Money and count the safe providing for BRINKS truck
- cleaned the store and followed customer key
- assist with other mangers
- help Maintain a busy store as well the drive thru
CCMA Virginia Medical Alliance
5 Months- Administered medications and injections as directed, adhering to safety protocols and procedures.
- Educated patients on treatment plans, medication usage, and preventative care measures.
- Conducted routine lab tests and prepared specimens for analysis while maintaining quality standards.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Assisted with routine check ups as well provided with best care
- internal medicine
- would bring back patients who were not feeling well needing covid and flu testing
- provided for yearly physicals preforming EKGS
- as well as giving daily shots
- running the flu shot and covid room
- as well did CCM ( chronic care management )
- would call patients monthly and ask about there health and follow up on there apomients as well as any needs from the doctor thought the phone as well as assisted with any concerns they have had since seeing there doctor
- would clean open wounds as well as translation if needed for doctors
- would prescribe medication and administer
- would also be a floor nurse and assist with other doctors when needed help.
Starbucks Barista
1 Year 7 Months- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and commercial coffee brewers to create beverages.
- focused on learning drinks as well as helping other coworkers
- provided help with any bottle necks
- and well managed cash handling
- and would do the weekly tips.
Ann Taylor Factory ( Potomac Mills Mall)
10 Months- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Executed daily sales transactions efficiently, maintaining high accuracy in cash handling.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Helped the store with credit cards
- and helping customers with outfits
Kohls Sales Associate
4 Months- Processed transactions accurately using POS systems, contributing to efficient checkout experiences.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- folded clothes as well as helped customers locate clothing
Education
High School Diploma
Associate of Science - X-RAY Tech
Certificate - CCMA
Certificate - CPR , BLS Certified
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Bilingual
Patient care
Food service
Coffee service
Cleanliness
Team leadership
Cash register operation
POS systems
Hospitality service expertise
Accomplishments
- Served individually made coffee drinks to over [Number] customers daily.
Certification
- [Area of certification] Training - [Timeframe]
Languages
Spanish
Native or Bilingual
Timeline
Starbucks Barista Sodexo
Mary Mims
04.2026 - CurrentRead More
Allergy Partners ( CCMA)
Jane Humbert
06.2025 - 03.2026Read More
Starbucks Shift Supervisor
Ritchell Alipio
11.2024 - 06.2025Read More
CCMA Virginia Medical Alliance
Vanita Kripalani
07.2024 - 12.2024Read More
Starbucks Barista
Didy Perez
01.2023 - 08.2024Read More
Ann Taylor Factory ( Potomac Mills Mall)
Gloria Izquieta
04.2022 - 02.2023Read More
Kohls Sales Associate
N/a
11.2021 - 03.2022Read More
Gar-Field Senior High School
High School Diploma
Read More
Northen Virginia Community College
Associate of Science from X-RAY Tech
Read More
Northen Virginia Community College
Certificate from CCMA
Read More
Northen Virginia Community College
Certificate from CPR , BLS Certified
Read More