Brianna Millsaps
Englewood,TN
Summary
Innovative educator with over 7 years in child development. Expertise in curriculum design, staff training, and compliance with regulations, driving continuous improvement and positive growth environments for children.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director
Mighty Munchkins Child Care Center
Etowah, TN
08.2025 - Current
- Collaborated with parents to address child development concerns effectively.
- Assisted in training staff on best practices in child development methodologies.
- Developed and implemented age-appropriate curriculum for diverse learning needs.
- Engaged with community resources to support children's developmental health needs.
- Fostered a safe, nurturing environment conducive to child exploration and growth.
- Developed and maintained a comprehensive curriculum that addressed the physical, emotional, social, and cognitive needs of children.
- Recruited trained, and mentored a diverse team of educators dedicated to fostering positive growth environments for children.
- Evaluated program effectiveness through ongoing assessments, feedback from staff, parents, and children to ensure continuous improvement.
Assistant Director of Child Development
Kiddie Korner Daycare And Preschool
Athens, TN
08.2018 - 06.2025
- Developed and implemented age-appropriate curriculum enhancing child engagement and learning outcomes.
- Fostered strong relationships with parents, ensuring effective communication regarding child development progress.
- Supervised and mentored teaching staff, promoting professional growth and adherence to best practices.
- Evaluated program effectiveness through regular assessments, driving continuous improvement initiatives.
- Managed daily operations ensuring compliance with state regulations and accreditation standards in childcare services.
- Implemented behavioral management strategies improving children's social skills and emotional development in group settings.
- Ensured compliance with all state licensing regulations through periodic audits of documentation and facility inspections.
- Facilitated open communication between parents, staff, and administration, addressing concerns promptly and professionally.
- Supervised staff members, providing guidance on conflict resolution techniques to ensure a harmonious work environment.
- Assisted in creating a safe and nurturing environment for children to thrive both emotionally and academically.
- Managed classroom schedules, adhering to state licensing requirements and maintaining accurate records.
- Improved staff performance with ongoing training sessions and professional development opportunities.
- Increased parent satisfaction by maintaining consistent communication and providing regular progress updates.
- Supported the director in managing daily operations, ensuring efficient functioning of the childcare center.
- Oversaw budget planning and financial management, ensuring optimal allocation of resources within the center.
- Conducted regular staff meetings to discuss goals, address challenges, and celebrate achievements as a team.
Office Assistant
Precision Technologies
Englewood, TN
04.2016 - 08.2018
- Managed office supplies inventory, reducing costs through efficient procurement processes.
- Developed filing systems that improved document retrieval speed and accuracy.
- Streamlined office operations by organizing schedules and managing appointments effectively.
- Trained new staff on administrative procedures, fostering a collaborative team environment.
- Assisted in project documentation, ensuring compliance with company standards and protocols.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
Customer Service Manager
Walmart
Madisonville, TN
11.2012 - 06.2016
- Led customer service team to enhance support quality and improve overall satisfaction rates.
- Developed and implemented training programs for new associates, increasing service efficiency.
- Mentored staff on conflict resolution strategies, promoting a positive work environment.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Associate of Applied Science - Business Administration
South College
Knoxville, TN05-2027
GED -
Adult Education Center
Athens, TN01-2012
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Creativity and innovation
- Rules and regulations
Certification
TECTA
CDA
Timeline
Director
Mighty Munchkins Child Care Center
08.2025 - Current
Assistant Director of Child Development
Kiddie Korner Daycare And Preschool
08.2018 - 06.2025
Office Assistant
Precision Technologies
04.2016 - 08.2018
Customer Service Manager
Walmart
11.2012 - 06.2016
Associate of Applied Science - Business Administration
South College
GED -
Adult Education Center