Brianna M. Lawrence-White
Centralia,USA
Summary
Accomplished and dynamic professional with over 10 years of proven expertise in customer service, operations, and support roles across the medical, legal, and administrative sectors.
Overview
13
13
years of professional experience
Work History
Order Fulfillment Specialist
Cogency Global
01.2024
- Specialized in statutory representation and comprehensive corporate compliance services for law firms, nonprofits, lenders and companies.
- Government Agency and Research Services
- Researched UCCs, tax liens, judgment liens, litigation, bankruptcy and intellectual property liens.
- Created & maintained accurate records & reports
Sales & Marketing Assistant
Olympic Health & Safety Network
01.2023 - 01.2024
- Promoted targeted products and services to enhance and grow client relationships and acquire new clients
- Assisted with marketing campaigns & promotions
- Coordinated sales efforts, customer outreach, & appointments
- Maintained accurate records, reports, client accounts & communications
- Completed daily cold calling and outreach to build sales pipeline
Tribal Administrative Assistant
Chehalis Tribal Enterprises | Confederated Tribes of the Chehalis Reservation
01.2023 - 01.2023
- Provided administrative support to the Chehalis Tribe and Chehalis Tribal Enterprises: Lucky Eagle Casino & Hotel, Talking Cedar Restaurant, Brewery & Distillery, Great Wolf Lodge, Fairfield Inn & Suites, Black River Blues Blueberry Farm, Oakridge Golf Course, three End of Trails Gas Stations, & more.
- Provided administrative support to tribal officials, departments & all tribal business enterprises.
- Led strategic planning efforts for sustainable economic development, promoting self-sufficiency within the tribal community.
- Managed human resources functions within the organization, implementing policies and procedures that attracted, retained, and developed top talent for key positions.
- Strengthened relationships with tribal members by effectively managing communication channels and regularly updating them on initiatives.
- Promoted cultural preservation by coordinating events and educational programs that celebrated tribal heritage and traditions.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
Health Unit Clerk
Providence Health & Services-Centralia Hospital
11.2016 - 07.2018
- Expedited physician order processing for timely patient care, streamlining communication between healthcare teams
- Handled sensitive situations discreetly while assisting with conflict resolution among staff members or patients' families when necessary
- Collaborated with nurses to maintain appropriate inventory levels of medical supplies, linens, and other resources on the unit
- Assisted in preparing discharge paperwork to expedite the process for both patients and healthcare providers
- Ensured patient progress notes were completed accurately and timely, enabling easy access to essential information when needed
- Managed patient records, schedules, & accurate medical records
- Demonstrated adaptability in adjusting work responsibilities based on changing needs or requirements within the medical unit
- Ensured compliance with HIPAA regulations, safeguarding confidential patient information during record maintenance
- Efficiently managed high-stress environments during peak hours by prioritizing tasks according to urgency levels
Certified Nursing Assistant
Providence Health & Services-Centralia Hospital
07.2015 - 07.2018
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines
- Promoted a culture of healing by consistently demonstrating empathy, patience, and understanding towards all patients, regardless of their diagnoses or backgrounds
- Adapted and adjusted patient medication dosages to optimize effectiveness and improve overall patient behavior
- Worked with nurses to assess patients and prepare for tests and procedures
- Assisted with resuscitation, CPR, and emergency airway procedures
- Supported physicians during emergent procedures, ensuring optimal patient care and safety at all times
- Reduced the risk of self-harm or injury to patients by implementing appropriate safety measures and close monitoring
- Attended regular training sessions to stay current on best practices within the emergency medicine field
- Documented care actions by completing records and logs in the medical software system
- Documented patient progress meticulously in electronic medical records, maintaining accuracy and confidentiality as required by HIPAA regulations
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding
- Checked vital signs, such as temperature, blood pressure, and blood sugar levels
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems
Certified Nursing Assistant
Various Healthcare Facilities
01.2013 - 07.2015
- Provided high-quality direct personal care to residents at local Lewis County Healthcare Facilities
- Riverside | Nursing and Rehabilitation | Centralia, WA
- Lander House | Adult Family Home | Centralia, WA
- Hillview House | Adult Family Home | Centralia, WA
- Chehalis West | Assisted Living Center | Chehalis, WA
- Prestige | Post-Acute and Rehabilitation Center | Centralia, WA
Legal Records Clerk
WorkSource Thurston
01.2012 - 01.2013
- Managed digital archiving system to ensure secure storage and easy retrieval of electronic files when needed
- Regularly audited physical and digital file systems to identify any discrepancies or missing information, taking corrective action as needed to maintain accurate records
- Managed and maintained the preparation of all case files, legal briefs, and electronic and physical files
- Assisted attorneys and staff in preparing for trials by compiling, organizing, and summarizing case materials
- Maintained strict confidentiality while managing sensitive client information and legal documentation
- Expedited file review requests from attorneys by prioritizing tasks based on urgency and importance
Elementary School Teacher's Assistant
Adna Elementary School
09.2010 - 06.2011
- Demonstrated specific skills and activities for students to improve understanding and take the excess workload off teachers
- Aided students with special needs by providing targeted support and accommodations under the guidance of specialized staff members
- Contributed to improved classroom management by assisting the lead teacher in implementing behavior modification techniques
- Maintained a clean, organized classroom environment conducive to learning while adhering to established school policies and procedures
- Assisted with grading assignments, maintaining accurate records of student progress, and creating lesson plans
- Boosted students' confidence in their abilities with continuous encouragement and constructive feedback on assignments
- Assisted students in developing a deeper understanding of course concepts by providing one-on-one support
- Provided one-on-one tutoring sessions for struggling learners to improve academic performance and overall comprehension of materials
- Ensured student safety during school hours by supervising recess, lunchtime, and dismissal procedures
- Cleaned, organized, and restocked classrooms for upcoming classes
Education
Bachelor - Business Administration
National Paralegal College
Phoenix, AZ07-2022
Associate - Paralegal Studies
National Paralegal College
Phoenix, AZ07-2022
Undergraduate - Native American and Indigenous Programs
The Evergreen State College
Olympia, WA07-2023
Undergraduate - Political Economy, Global Studies, and Environmental Justice
The Evergreen State College
Olympia, WA07-2023
License - undefined
Rockwell Institute Vocational & Technical School
Bellevue, WA10.2025
Skills
- Adaptable
- Bookkeeping
- Calendar Management
- Client Relations
- Compassionate
- Confidentiality
- Contract Drafting
- Content Creation
- Creative Writing
- Critical Thinker
- Customer Service
- Deadline Management
- Dependable
- Detail-oriented
- Direct Data Analysis & Entry
- Document Management
- Empathetic
- Editing
- Journalism Research & Writing
- Issue Research
- Legal Research & Writing
- Legal Terminology
- Lexis/Nexis & Westlaw
- Mentor Experience
- Microsoft Office Suite
- Multitasking Abilities
- Multi-line Phone System
- Office Management
- Problem-solving
- Project Management
- Sales & Marketing Strategies
- Self-sufficient
- Self-publishing
- Self-motivated
- Team-oriented
- Versatile
Personal Interests | Projects
Child Welfare Advocacy, Disabilities & Chronic Illness Advocacy, Rural Community Assistance Advocacy, Indigenous Rights | Missing and Murdered Indigenous People Crisis Advocacy
Timeline
Order Fulfillment Specialist
Cogency Global
01.2024
Sales & Marketing Assistant
Olympic Health & Safety Network
01.2023 - 01.2024
Tribal Administrative Assistant
Chehalis Tribal Enterprises | Confederated Tribes of the Chehalis Reservation
01.2023 - 01.2023
Health Unit Clerk
Providence Health & Services-Centralia Hospital
11.2016 - 07.2018
Certified Nursing Assistant
Providence Health & Services-Centralia Hospital
07.2015 - 07.2018
Certified Nursing Assistant
Various Healthcare Facilities
01.2013 - 07.2015
Legal Records Clerk
WorkSource Thurston
01.2012 - 01.2013
Elementary School Teacher's Assistant
Adna Elementary School
09.2010 - 06.2011
License - undefined
Rockwell Institute Vocational & Technical School
Bachelor - Business Administration
National Paralegal College
Associate - Paralegal Studies
National Paralegal College
Undergraduate - Native American and Indigenous Programs
The Evergreen State College
Undergraduate - Political Economy, Global Studies, and Environmental Justice
The Evergreen State College