Summary
Overview
Work History
Education
Skills
References
Languages
Certification
Timeline
Generic

Brianna Moreno-Aguinaga

San Diego,United States

Summary

Customer service specialist with bilingual proficiency, and a solid background in sales techniques and management. Proven ability to deliver exceptional attention to detail and adapt quickly to meet client needs, resulting in improved customer satisfaction and increased revenue. Committed to leveraging strong interpersonal and leadership skills to drive organizational growth, foster innovation, and contribute meaningfully to team success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Aeropostale
San Diego, California
10.2025 - Current
  • Maintained visual merchandising standards throughout the store.
  • Promoted special offers and discounts to encourage additional purchases.
  • Collaborated with team members to ensure smooth store operations.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Greeted customers upon entering the store and provided assistance.

Intern Associate

Lepe Tendwell Group
San Diego, United States
11.2023 - 11.2025
  • Handled complex returns and exchanges efficiently, improving customer satisfaction and streamlining transaction accuracy during peak retail hours.
  • Assisted customers with product selection and provided detailed information to increase purchase confidence and enhance overall shopping experience.
  • Operated point-of-sale systems accurately, ensuring smooth transaction flow and minimizing customer wait times during high-traffic periods.
  • Maintained organized merchandise displays to enhance product visibility, which increased customer engagement and supported overall store presentation standards.

Internship

Supervisor Joel Anderson
El Cajon, United States
06.2025 - 08.2025
  • Assisted in data analysis to identify trends, contributing to improved decision-making and enhanced project accuracy throughout the internship.
  • Compiled detailed reports on community feedback to inform policy adjustments, increasing responsiveness to constituent concerns during local initiatives.
  • Assisted with scheduling community events, improving constituent engagement and streamlining communication between the office and local organizations.
  • Supported constituent inquiries through detailed information gathering, improving the accuracy of responses and enhancing community satisfaction with office services.

Education

High School Diploma -

Madison High School
Claremont, SD
05.2026

Skills

  • Customer service
  • Bilingual
  • Attention to detail
  • Adaptability
  • Management
  • Flexible schedule

References

  • Bianca Elisa Guzman-Arellano, barellan@sdccd.edu, 619 366 2962
  • Rania Shaker, rania.shaker@sdcounty.ca.gov, 858 325 9399
  • Cindy Zoltan, czoltan@sandi.net

Languages

  • English, C2 - Proficiency
  • Spanish, Native

Certification

Food Handler Certificate 

Timeline

Retail Sales Associate

Aeropostale
10.2025 - Current

Internship

Supervisor Joel Anderson
06.2025 - 08.2025

Intern Associate

Lepe Tendwell Group
11.2023 - 11.2025

High School Diploma -

Madison High School
Brianna Moreno-Aguinaga