Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Brianna Nava

Arlington

Summary

Dedicated and detail-oriented bilingual assistant manager with over 3 years of experience in healthcare administration, specializing in cardiac and sleep medicine. Proven track record of optimizing clinic operations, enhancing patient satisfaction, and leading diverse teams to deliver high-quality patient care. Strong communication skills in English/ Spanish, adept at educating patients and coordinating with healthcare providers to ensure seamless service delivery. Experienced in managing schedules, maintaining compliance, and implementing quality improvement initiatives. Committed to fostering a compassionate and efficient clinic environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Manager

Heart and sleep clinics of america
Arlington
07.2021 - Current
  • Assist in overseeing daily clinic operations to ensure smooth workflow.
  • Coordinate patient scheduling, ensuring optimal use of resources and minimal wait times.
  • Support the hiring, training, and development of clinical and administrative staff.
  • Monitor staff performance and provide constructive feedback.
  • Ensure high-quality patient care by managing patient flow and addressing any concerns.
  • Facilitate communication between patients, physicians, and other healthcare providers.

Medical Assistant

Dr. Zegarelli
Dallas
01.2017 - 01.2020
  • Assist with patient examinations and procedures.
  • Record patient medical histories and vital signs.
  • Prepare patients for examinations and explain procedures.
  • Schedule patient appointments and manage the calendar.
  • Handle billing and insurance processes.
  • Collect laboratory specimens (e.g., blood, urine).
  • Administer medications and injections as directed by the physician.

Education

medical assistant -

Fortis
Grand Prairie, TX
05.2016

Skills

  • Patient Advocacy
  • Cultural Awareness
  • EHR Proficiency
  • Community Engagement
  • Empathy and Compassion
  • Time Management
  • Conflict Resolution
  • Bilingual Proficiency
  • Documentation
  • Critical Thinking
  • Patient Education
  • Billing and Coding Knowledge
  • Team Collaboration
  • Adaptability

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • CMA

Timeline

Assistant Manager

Heart and sleep clinics of america
07.2021 - Current

Medical Assistant

Dr. Zegarelli
01.2017 - 01.2020

medical assistant -

Fortis

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