Keyaunta McCullough
Columbus,OH
Summary
Dedicated professional with a strong background in patient care and clinical documentation. Expertise in customer service and time management, ensuring high-quality experiences for patients and families.
Overview
23
23
years of professional experience
Work History
Assistant Manager
Dollar Tree
Westerville, OH
03.2023 - Current
- Mentored new hires on company procedures, fostering a collaborative work environment.
- Oversaw daily operations, ensuring adherence to safety regulations and company protocols.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
CNA
Aachele Home Nursing Services
Snellville, GA
03.2021 - 11.2023
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
CNA
FountainView Care Center
Atlanta, GA
02.2016 - 12.2021
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Helped patients complete range of motion exercises to prevent loss of function during care.
CNA
Tender Hands Private Home Care
12.2019 - 08.2021
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Upheld infection control and prevention policies across different patient-facing areas.
CNA
Rosemount of Stone Mountain
Stone Mountain, GA
03.2015 - 10.2016
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
CNA
Legacy Nursing & Rehabilitation Center
Atlanta, GA
04.2014 - 06.2015
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
CNA
Social Circle
Social Circle, GA
01.2013 - 07.2014
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
CNA
Wyant Woods Care Center
Akron, OH
12.2011 - 10.2012
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
CNA
Foundation Park Alzheimer Care
Toledo, OH
09.2010 - 11.2011
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
CNA
Medical Staffing Network
Toledo, OH
04.2008 - 07.2010
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
CNA
Heatherdowns
Toledo, OH
04.2008 - 01.2010
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
CNA
Liberty Nursing
Toledo, OH
08.2007 - 04.2008
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
CNA
The Merriman
Akron, OH
06.2006 - 08.2007
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness of patient areas, adhering to infection control protocols.
- Documented patient care accurately in electronic health records systems.
CNA
Manor Care of Akron
Akron, OH
05.2005 - 06.2006
- Documented patient interactions accurately, ensuring compliance with healthcare regulations.
- Provided emotional support and companionship to residents, fostering a positive environment.
- Assisted in mobility exercises, promoting physical health and independence among residents.
- Assisted patients with daily living activities, promoting independence and dignity.
CNA
Arbors @ Canton
Canton, OH
03.2003 - 05.2004
- Assisted residents with daily living activities to enhance comfort and quality of life.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization in resident rooms and common areas to promote safety.
- Collaborated with healthcare team to implement personalized care plans for each resident.
Education
High School Diploma -
Cornerstone Christian Academy
Townsend, GA05-2010
Skills
- Customer service
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- Patient transfers
- Compassionate communication
- Clinical documentation
- Wound care
- Multitasking and organization
- Patient advocacy
Timeline
Assistant Manager
Dollar Tree
03.2023 - Current
CNA
Aachele Home Nursing Services
03.2021 - 11.2023
CNA
Tender Hands Private Home Care
12.2019 - 08.2021
CNA
FountainView Care Center
02.2016 - 12.2021
CNA
Rosemount of Stone Mountain
03.2015 - 10.2016
CNA
Legacy Nursing & Rehabilitation Center
04.2014 - 06.2015
CNA
Social Circle
01.2013 - 07.2014
CNA
Wyant Woods Care Center
12.2011 - 10.2012
CNA
Foundation Park Alzheimer Care
09.2010 - 11.2011
CNA
Medical Staffing Network
04.2008 - 07.2010
CNA
Heatherdowns
04.2008 - 01.2010
CNA
Liberty Nursing
08.2007 - 04.2008
CNA
The Merriman
06.2006 - 08.2007
CNA
Manor Care of Akron
05.2005 - 06.2006
CNA
Arbors @ Canton
03.2003 - 05.2004
High School Diploma -
Cornerstone Christian Academy