Brianna O'Donnell
Thorndale,PA
Summary
Dedicated to student success and offering experience engaging individuals of different skill and ability levels. Applies personalized strategies to enhance student learning and increase performance against objectives. Excited to teach, train and motivate students. Talented individual well-trained in procedures and protocols to maintain safety. Highly communicative and friendly with strong desire to assist others.
Overview
15
15
years of professional experience
Work History
Swim Instructor
Goldfish Swim School
Malvern, PA
10.2021 - Current
- Instructed participants on water safety rules and regulations.
- Ensured that swimmers followed pool rules and regulations at all times.
- Encouraged swimmers to progress through drills while providing positive feedback on their performance.
- Developed strategies for challenging behaviors exhibited by students during lessons.
- Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately.
- Taught basic survival skills such as floating, treading water, emergency exits from the pool.
- Resolved conflicts between swimmers while maintaining a professional demeanor.
- Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
- Attended staff meetings and training sessions related to teaching methods and safety practices.
- Encouraged students to build confidence in and out of water by making swimming fun.
Sales Manager
Carters Inc
Exton, PA
12.2015 - 10.2021
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Supported sales team members to drive growth and development.
- Resolved customer complaints regarding sales and service.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Tracked monthly sales to generate reports for business development planning.
Cashier
Aldi Foods
Coatesville, PA
01.2015 - 10.2015
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Followed company security procedures for handling large sums of money.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Processed sales transactions to prevent long customer wait times.
Restaurant Waiter
On The Border Cantina and Grill
Exton, PA
01.2009 - 01.2014
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Operated POS terminals to input orders, split bills and calculate totals.
- Adhered to safety protocols established by the restaurant including proper lifting techniques when carrying trays of dishes or beverages.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Trained new employees to perform duties.
Education
High School Diploma -
21st Century Cyber Charter School
Downingtown, PA05-2012
Nursing
Delaware County Community College
Media, PASkills
- Incident Reporting
- Rule Enforcement
- Equipment Inspection
- Water Safety Instruction
- Emergency Response
- First Aid
- CPR Certified
- Chemical Level Testing
Timeline
Swim Instructor
Goldfish Swim School
10.2021 - Current
Sales Manager
Carters Inc
12.2015 - 10.2021
Cashier
Aldi Foods
01.2015 - 10.2015
Restaurant Waiter
On The Border Cantina and Grill
01.2009 - 01.2014
High School Diploma -
21st Century Cyber Charter School
Nursing
Delaware County Community College
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