Jamie McGhee
Apex,North Carolina
Summary
Experienced with team leadership, safety enforcement, and operational management. Utilizes effective communication and problem-solving skills to ensure compliance with safety standards and efficient operations. Track record of fostering collaborative and secure environment for both staff and patrons.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Swim Instructor
Big Blue Swim School
08.2024 - 08.2025
- Instructed children, beginner swim lessons from the ages of 0-17.
- Instructed parents with their newborns to train them to swim.
- Trained 4 kids for 30-minute intervals.
- Monitored participants' progress and provided constructive feedback for improvement.
- Ensured adherence to safety protocols during all aquatic activities and emergency procedures.
- Taught daily swim instruction to students varying in ages and skill levels.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
Manager, Lifeguard
Aquatech Management
05.2023 - 08.2025
- Scheduled shifts, work hours and meetings.
- Meetings with staff to discuss behavior and handle employee conflicts.
- Handled customers/patrons complaints effectively and efficiently.
- Trained and mentored junior lifeguards on lifesaving techniques and emergency protocols.
- Monitored facility cleanliness and water quality, addressing issues promptly to maintain health standards.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
- Responded to life-threatening emergencies and provided first aid and CPR.
- Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
- Monitored assigned areas for unsafe activity and took corrective actions.
- Improved team communication through the implementation of daily briefings and debriefings.
- Maintained high standards of cleanliness throughout the facility with diligent attention to detail during routine cleaning operations.
- Minimized risk of accidents with thorough daily inspections of pool equipment and surrounding areas.
- Reduced customer complaints.
Lifeguard
Aquatic Management Group
05.2022 - 08.2022
- Monitored pool activities to ensure guest safety and compliance with regulations.
- Attentively monitored swimmers to identify distress.
- Upheld hygiene standards in pool and surrounding area.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Monitored water conditions to provide timely warnings about potential hazards.
Education
High School -
Apex Friendship High School
Apex, North Carolina06.2025
Enrolled - Biology
East Carolina University
Greenville, North Carolina, NC05-2029
Skills
- Bilingual, fluent in Spanish, and can translate
- Child supervision
- Professionalism and punctuality
- Patience and empathy
- Rule enforcement
- Safety training
- Inclusive teaching methods
- Customer service
- Staff management
- Lifeguard certification
- First aid proficiency
- Incident reporting
- Conflict resolution
Certification
- First Aid/CPR Certified
- OSHA
LANGUAGES
Spanish
English
Timeline
Swim Instructor
Big Blue Swim School
08.2024 - 08.2025
Manager, Lifeguard
Aquatech Management
05.2023 - 08.2025
Lifeguard
Aquatic Management Group
05.2022 - 08.2022
High School -
Apex Friendship High School
Enrolled - Biology
East Carolina University
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