Summary
Overview
Work History
Education
Skills
Timeline
Server

BRIANNA OLIVER

Sumter,SC

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in providing exceptional hospitality, working under pressure, and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Server

RockNRoll Sushi
06.2024 - 08.2025
  • Provided exceptional customer service, fostering a welcoming atmosphere that encouraged repeat business and positive reviews.
  • Streamlined order processing to minimize wait times, enhancing customer satisfaction and increasing table turnover.
  • Coordinated with kitchen staff to ensure timely and accurate order delivery, contributing to a smooth dining experience.
  • Maintained comprehensive knowledge of menu items and specials, enabling effective upselling and improved sales performance.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Barista

Starbucks
10.2024 - 05.2025
  • Prepared beverages with precision, enhancing customer satisfaction and boosting daily sales.
  • Managed inventory efficiently, ensuring consistent stock levels and reducing waste.
  • Collaborated with team for smooth operation, improving service speed during peak hours.
  • Used POS system and cash register to receive payments by cash, credit card, and mobile app.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.

Crew Leader

Sonic
09.2023 - 05.2024
  • Verified orders and bagged items for easy transport.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Cleaned tables and chairs, swept floors, and performed other general cleaning duties as needed.

Food Runner

The Shed BBQ & Blues Joint
05.2023 - 08.2023
  • Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
  • Offered insight into menu items to answer customer questions.
  • Double-checked meals placed in window against customer tickets for accuracy.
  • Responded promptly to customer inquiries and requests for additional items or services.
  • Maintained a clean and organized work area throughout shift operations.
  • Provided exceptional service to guests in a fast-paced environment.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.

Active Duty Soldier/Nurse

Army
08.2021 - 04.2023
  • Cultivated excellent work ethic, dedication to duty, and timeliness in work actions.
  • Displayed leadership in accomplishing assignments and learning new skills.
  • Assisted in coordinating document management by circulating forms and paperwork, ensuring deadlines were met.
  • Utilized time management and recordkeeping skills to process edits, organize files, and track required documentation for service members.
  • Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.

Education

Some College (No Degree) - Mathematics Education

University of Southern Mississippi
Hattiesburg, MS
05.2024

Skills

  • Food Handling
  • POS Systems/Cash Handling
  • Suggestive Selling
  • Exceptional Customer Service
  • Teamwork
  • Adaptability
  • Leadership
  • Time Management
  • Microsoft Office
  • Strong Organization Skills
  • Clerical support

Timeline

Barista

Starbucks
10.2024 - 05.2025

Server

RockNRoll Sushi
06.2024 - 08.2025

Crew Leader

Sonic
09.2023 - 05.2024

Food Runner

The Shed BBQ & Blues Joint
05.2023 - 08.2023

Active Duty Soldier/Nurse

Army
08.2021 - 04.2023

Some College (No Degree) - Mathematics Education

University of Southern Mississippi

Similar Profiles

CREATE PROFILE
BRIANNA OLIVER