Brianna Owens
Colorado Springs,CO
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the work environment she's in.
Overview
4
4
years of professional experience
Work History
Registered Behavior Technician
WovenCare
Colorado Springs, Colorado
03.2024 - Current
- Observed client behavior in various environments to assess levels of functioning and progress towards goals.
- Assisted in the development of positive behavior supports within the clinic environment.
- Maintained accurate records of all sessions conducted with clients.
- Implemented visual supports such as schedules, picture cards.
Billing Representative
Spectrum
Colorado Springs, Colorado
12.2022 - 11.2023
- Reviewed and processed customer invoices, credits, and payments accurately.
- Performed data entry to update customer accounts with payment details.
- Assisted customers with inquiries regarding their bills and payment options.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
Pharmacy Technician
Safeway
Fort Collins, CO
11.2020 - 04.2022
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Operated cash registers to accept payments from customers.
- Entered prescription information into computer databases.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Gave vaccines and entered them into the EPS system timely and accurately.
Education
High School Diploma -
Rock Canyon High School
Highlands Ranch, COSkills
- Point of Sale Systems Proficiency
- Customer Service
- Prioritization and Organization
- Data Entry
- Detail-Oriented
- Payment Processing
Timeline
Registered Behavior Technician
WovenCare
03.2024 - Current
Billing Representative
Spectrum
12.2022 - 11.2023
Pharmacy Technician
Safeway
11.2020 - 04.2022
High School Diploma -
Rock Canyon High School
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