Brianna Paige
Maple Grove,MN
Summary
Business management professional with a strong background in compliance, data management, and workflow coordination. Expertise in maintaining accurate records, optimizing administrative processes, and enhancing brand visibility through social media management. Seeking remote opportunities in business operations or marketing coordination.
Overview
8
8
years of professional experience
Work History
Personal Care Specialist
RISE Dispensary
Saint Paul, MN
04.2026 - Current
- Verified customer information and documentation prior to service, identified discrepancies, and ensured accurate processing to enhance service quality.
- Educated customers on eligibility requirements and operational procedures, facilitating understanding and promoting informed decision-making.
- Coordinate with healthcare providers and internal teams to resolve documentation issues and maintain uninterrupted service delivery.
- Maintained accurate electronic and paper records, safeguarded confidential information, and ensured compliance with state regulatory requirements.
- Monitor evolving regulatory requirements and support operational procedures designed to maintain compliance with state guidelines.
Customer Service Representative
Daily Printing
Plymouth, MN
02.2024 - 08.2025
- Managed documentation and invoicing for 40+ active client accounts using Microsoft Excel and Adobe Acrobat while maintaining near-perfect processing accuracy.
- Clarified procedures and resolved project discrepancies through effective written and verbal communication, ensuring accurate and timely project execution.
- Coordinated administrative workflows independently, collaborating with internal teams and external vendors to ensure deadlines were met and service delivery maintained.
- Streamlined internal file storage and data-reporting processes, reducing document retrieval time by 50% and improving organizational efficiency.
- Supported a large-scale project involving 13,000+ customizable files, using Microsoft Outlook and Word for project coordination, documentation, and communication.
- Managed social media presence for Daily Printing across multiple platforms, enhancing content coordination, brand visibility, and audience engagement.
Customer Service Representative
Speedway LLC
Maple Grove, MN
11.2020 - 02.2022
- Processed 100+ daily financial transactions while maintaining 99% cash-reconciliation accuracy and consistent attention to detail.
- Ensured compliance with company policies, safety protocols, and health regulations in a high-volume environment.
- Coordinated inventory tracking and replenishment logistics to maintain operational compliance and support efficient workflow.
Office Service Clerk
Exela Technologies
Minneapolis, MN
11.2018 - 08.2019
- Executed confidential file management and document validation, enhancing accuracy in executive-level administrative operations.
- Ensured corporate records aligned with internal policies, auditing protocols, and client confidentiality standards.
- Managed schedules and tracked administrative follow-ups to ensure timely communication across departments.
Education
Associate of Applied Science - Business Management
Minneapolis Community And Technical College
Minneapolis05-2023
Certificate in Entrepreneurship - Minneapolis
Minneapolis Community And Technical College
Minneapolis05-2023
Skills
- Healthcare Coordination
- Regulatory compliance
- Compliance Monitoring
- Client Documentation
- Data Verification
- Project Coordination
- Data organization
- Cross-Functional Collaboration
- Microsoft/Google Suite
- CRM Systems
- Social Media Management
- Marketing Support
Volunteer Experience
- Supported community outreach efforts by preparing and packaging lunches and essential personal care supplies for families in need.
Timeline
Personal Care Specialist
RISE Dispensary
04.2026 - Current
Customer Service Representative
Daily Printing
02.2024 - 08.2025
Customer Service Representative
Speedway LLC
11.2020 - 02.2022
Office Service Clerk
Exela Technologies
11.2018 - 08.2019
Associate of Applied Science - Business Management
Minneapolis Community And Technical College
Certificate in Entrepreneurship - Minneapolis
Minneapolis Community And Technical College