Brianna Parello
Augusta
Summary
Dynamic professional with extensive experience in operations management. Proven track record in quality assurance and inventory control, enhancing team performance through effective training and mentorship. Strong customer service skills complemented by adept data entry and database management, driving productivity and fostering a positive work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
Kettle Creek Creamery
Martinez
01.2026 - Current
- Supervised daily operations, ensuring compliance with safety protocols to maintain a safe working environment.
- Monitored employee productivity to provide constructive feedback and coaching.
- Trained and mentored team members on production processes and standards, enhancing team competency and performance.
- Implemented quality control measures to ensure product consistency.
- Coordinated inventory management and maintained accurate stock levels.
Shift Leader
Moonrise Bagels
Poughkeepsie
03.2025 - Current
- Trained new employees and delegated daily tasks to enhance team efficiency.
- Maintained clean, safe work environment, ensuring employee adherence to safety guidelines.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, ensuring accurate records and reducing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Production Manager
Bottom Line Bakery
Evans
03.2023 - 03.2025
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, ensuring compliance with industry standards and regulations while enhancing customer satisfaction.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Resolved issues promptly to sustain productivity targets.
Assistant Teacher
Cornerstone Academy
Augusta
06.2022 - 03.2023
- Facilitated physical, mental, and social development through engaging classroom games and activities.
- Supervised recess, lunch, and daily student intake and dismissal to ensure student safety and well-being.
- Maintained a safe and supportive learning environment by consistently enforcing classroom rules and promptly addressing behavioral issues.
- Completed daily reports, meal count sheets, and attendance logs.
Shift Supervisor
Firehouse Subs
Martinez
06.2021 - 06.2022
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Executed store opening and closing procedures, ensuring balanced tills and secure cash management.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Addressed and resolved customer inquiries and concerns to enhance overall customer experience.
Auditing Administrative Assistant
The YMCA of Greater Augusta Headquarters
Augusta
07.2020 - 06.2021
- Ensured accurate recordkeeping through meticulous data entry and database management, supporting reliable access to vital company information.
- Streamlined document organization by maintaining files and archiving outdated records, enhancing efficiency of retrieval processes.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted positive work environment by facilitating effective communication and fostering professional relationships among colleagues.
Education
Business Administration -
Augusta Technical College
Augusta, USA12-2025
High School Diploma -
James Madison High School
Skills
- Team leadership
- Staff training
- Customer service and support
- Calendar management
- Database management
- Process improvement
Certification
- CPR
- BLS
- ServSafe
Accomplishments
- Recognized as Employee of the Month, February 2021 & July 2022
- Rose Award- January of 2021
Timeline
Supervisor
Kettle Creek Creamery
01.2026 - Current
Shift Leader
Moonrise Bagels
03.2025 - Current
Production Manager
Bottom Line Bakery
03.2023 - 03.2025
Assistant Teacher
Cornerstone Academy
06.2022 - 03.2023
Shift Supervisor
Firehouse Subs
06.2021 - 06.2022
Auditing Administrative Assistant
The YMCA of Greater Augusta Headquarters
07.2020 - 06.2021
Business Administration -
Augusta Technical College
High School Diploma -
James Madison High School