Brianna Parker
Allentown,PA
Summary
Attentive Direct Support Professional passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational, and conflict management skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Direct Support Professional Supervisor
United Care Community Home
06.2024 - Current
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Bartender/Server/Trainer
REDSTONE AMERICAN GRILL-Dresher, PA
09.2023 - 06.2024
- Provide a pleasant drinking experience to customers
- Serves drinks while maintaining a clean and sanitary bar area
- Teamwork
- Multitasking
- Decision-making
- Prepares and maintains ingredients by following recipes
- Listens to customer complaints and suggestions and resolves complaints
- Completes cleaning according to daily and weekly schedules
- Assists with orienting new employees to their work area
- Trained and coached incoming service staff on standards of service.
Server
Founding Farmers-King of Prussia, PA
04.2022 - 01.2024
- Provide excellent customer service
- Answer customer questions and resolve any issues
- Handle food allergies safely
- Maintain a clean and organized work environment
- Ability to lift up to 50 pounds
- Ability to reach, bend, and stand for extended periods of time
- Up sell menu items and promotions
- Ability to work well in fast-paced environments
- Memorizing food menus as well as nightly/weekly specials
- Ability to use point-of-sale systems.
Server/Hostess
Texas Roadhouse-Montgomeryville, Pa
06.2021 - 04.2022
- Responsible for taking guest orders and ensuring customer satisfaction
- Recommending daily specials and discounts to successfully up-sell limited-time food products
- Successfully solve customer conflict and problems
- Greeted and welcomed guest.
Direct Support Professional
SPININC-Philadelphia, PA
04.2017 - 06.2021
- Provide direct care to those with intellectual and developmental disabilities
- Performs personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks
- Fosters positive relationships between caretakers and individuals served
- Ensures client safety and maintaining a safe environment
- Reminds and assists clients with self-administration of medications (with proper training)
- Documents services provided.
Cashier
Burger King-Whitehall Township, PA
04.2013 - 04.2017
- Process customer orders accurately and efficiently
- Handle cash and credit card transactions
- Ensure customer satisfaction
- Up sell menu items and promotions
- Follow all food safety and sanitation guidelines.
Education
Associate's degree - Psychology
Montgomery County Community College
Blue Bell, PA10.2024
High school or equivalent - High school diploma
Whitehall High School
Whitehall Township, PA06.2017
Skills
- Developmental Disabilities Experience
- Autism Experience
- Meal Preparation
- Medication Administration
- Home Care
- Caregiving
- Applied Behavior Analysis
- Patient monitoring
- Host/Hostess
- Senior Care
- Cooking
- Computer skills
- Restaurant experience
- Organizational skills
- Conflict management
- Serving
- Data Collection
- Teaching
- Behavioral Therapy
- Bartending
- Bar setup
- Multitasking
- Bussing
- Incident Reporting
- Disability Awareness
- Client Advocacy
- Behavioral support
- First-aid and CPR
- Medical Records Management
Certification
- CPR Certification
- Food Handler Certification
- Responsible Alcohol Management Program (RAMP)
Certificationdates
04/2024, 04/2026, 04/2024, 04/2026
Assessments
- Food safety, Proficient, 06/2022, https://share.indeedassessments.com/attempts/8565eed630527826979e890f6064cdbaeed53dc074545cb7
- Home health aide skills, Proficient, 06/2022, https://share.indeedassessments.com/attempts/3664f5ff5d07b2697edb6b9a45d43ac1eed53dc074545cb7
- Customer focus & orientation, Proficient, 06/2022, https://share.indeedassessments.com/attempts/507519d5f739d3ea21be06dbe46738e9eed53dc074545cb7
- Attention to detail, Proficient, 06/2022, https://share.indeedassessments.com/attempts/03bf413246105b5566ce4ebcb2ec1f0c
Timeline
Direct Support Professional Supervisor
United Care Community Home
06.2024 - Current
Bartender/Server/Trainer
REDSTONE AMERICAN GRILL-Dresher, PA
09.2023 - 06.2024
Server
Founding Farmers-King of Prussia, PA
04.2022 - 01.2024
Server/Hostess
Texas Roadhouse-Montgomeryville, Pa
06.2021 - 04.2022
Direct Support Professional
SPININC-Philadelphia, PA
04.2017 - 06.2021
Cashier
Burger King-Whitehall Township, PA
04.2013 - 04.2017
High school or equivalent - High school diploma
Whitehall High School
Associate's degree - Psychology
Montgomery County Community College
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