Brianna Patterson
Memphis,TN
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
Global Security Services
11.2023 - 08.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Security Officer
Elite One Protection
09.2023 - 10.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Security Officer
All Secure Security Services
04.2023 - 09.2023
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Assistant Hairstylist
Ten Karats Virgin Hair
12.2022 - 03.2023
- Assisted hair stylists with colorwork by applying base colors and toners.
- Assisted lead hairstylist in achieving desired results for clients through efficient preparation and organization of tools and products.
- Supported salon cleanliness and hygiene by diligently sanitizing workstations, tools, and equipment after each use.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Facilitated a smooth customer experience by assisting with appointment check-ins, payment processing, and appointment confirmations.
- Increased appointment bookings with exceptional customer service, maintaining a welcoming atmosphere and prompt communication.
- Developed loyal clientele through consistent delivery of high-quality services, personalized attention, and expert advice on hair care routines.
- Consistently met or exceeded performance targets set for upselling salon services and retail products through effective communication of benefits to clients.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Boosted sales of retail products with appropriate product recommendations tailored to clients'' specific needs based on their hair type or concerns.
- Prepared clients for hair cuts and styles with soothing shampoo work.
Warehouse Worker
Amazon
07.2021 - 12.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Cashier
Kroger
09.2020 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
No Degree - Accounting
The University of Memphis
Memphis, TNHigh School Diploma -
Kipp Memphis Collegiate High School
Memphis, TN05.2016
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Monitoring
- Customer Service
- Work Ethic and Integrity
- Payment Processing
- Cash handling and management
Armed Security License
Able to carry a handgun while performing security services.
Certification
- Armed Security License
- Certified Tennessee Braider
Timeline
Security Officer
Global Security Services
11.2023 - 08.2024
Security Officer
Elite One Protection
09.2023 - 10.2023
Security Officer
All Secure Security Services
04.2023 - 09.2023
Assistant Hairstylist
Ten Karats Virgin Hair
12.2022 - 03.2023
Warehouse Worker
Amazon
07.2021 - 12.2022
Cashier
Kroger
09.2020 - 07.2021
- Armed Security License
- Certified Tennessee Braider
No Degree - Accounting
The University of Memphis
High School Diploma -
Kipp Memphis Collegiate High School
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