Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brianna Perez

Schenectady,NY

Summary

Qualified Bank Teller with proven history of customer service and transaction processing. Effective in building relationships and maintaining accuracy in cash handling. Demonstrated excellent communication and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Customer Service

Stewart’s
07.2024 - Current
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Demonstrated versatility by cross-training in various departments throughout the store when required.
  • Trained new cashiers, enhancing team efficiency and accuracy in transactions.
  • Monitored inventory at checkout, ensuring high-demand items were always in stock.

Bank Teller

Trustco Bank
11.2022 - 07.2023
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.

Cashier

Dunkin Donuts & Baskin Robbins
08.2021 - 06.2022
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Cashier

Taco Bell
06.2019 - 12.2019
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Education

Lake Region
Eagle Lake, FL

Skills

  • Accounting
  • Attention to detail
  • Active listening
  • Time management
  • Perseverance

Languages

Spanish
Native or Bilingual

Timeline

Customer Service

Stewart’s
07.2024 - Current

Bank Teller

Trustco Bank
11.2022 - 07.2023

Cashier

Dunkin Donuts & Baskin Robbins
08.2021 - 06.2022

Cashier

Taco Bell
06.2019 - 12.2019

Lake Region

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Brianna Perez