Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Brianna Perry

Burlington,KY

Summary

Well organized with commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards. Prideful in being a great team-mate and always being able to work well with others even during workplace conflict. When i am busy with certain focused tasks is when i am my best.

Overview

5
5
years of professional experience

Work History

Host

Fords Garage
Florence , KY
01.2023 - Current
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted servers in seating guests by escorting them to their tables.
  • Managed dining room layout to maximize efficiency of staff members.

Merchandise Manager

JCPenney
Florence, KY
04.2019 - 10.2022
  • Ensured that all merchandise was properly labeled according to company policy.
  • Provided ongoing training for staff members on how best to utilize merchandise resources. Trainees often referred to the merchandise manager for all onboarding training.
  • Collaborated with other departments such as marketing or advertising teams to create promotional materials that would help drive sales.

Education

High School Diploma -

Randall K. Cooper High School
Union, KY
05-2019

Skills

  • Strong Interpersonal Skills
  • Front of House Organization
  • Customer Service
  • Guest Relations
  • Food Allergy Awareness
  • Detail Oriented
  • Team Collaboration
  • Telephone Reception
  • Organized documentation
  • Professional communication

Affiliations

  • Coaching boys basketball for 7 years; ages 5-12.
  • Organize an open gym for basketball; ages 5-12.
  • Currently teaching a Sunday school class; ages 3-6.

Accomplishments

  • Leadership and Training role at Fords Garage.
  • Leadership and Management role at JCpenney's.

References

References available upon request.

Timeline

Host

Fords Garage
01.2023 - Current

Merchandise Manager

JCPenney
04.2019 - 10.2022

High School Diploma -

Randall K. Cooper High School
Brianna Perry