Brianna Pozsgai
DeWitt
Summary
Dynamic professional with experience at Auto-Owners Insurance, excelling in website development and customer service. Successfully orchestrated communications and organized events, enhancing team collaboration and engagement. Proven ability to manage multiple tasks in fast-paced environments while delivering exceptional results and fostering positive relationships.
Overview
6
6
years of professional experience
Work History
Direct Intern - General Manager of Corporate Communications
Auto-Owners Insurance
Lansing
05.2023 - 05.2025
- Orchestrated the reception and redirection of all departmental communications, furnishing essential information to department heads and engaging with customers and the public.
- Developed and facilitated departmental team-building exercises to foster collaboration and morale.
- Contributed to the 2023-2024 Auto-Owners Annual Summit Event by providing photography services and authoring website content to advertise the event.
- Spearheaded the organization of round table and breakout sessions for the annual Summit.
- Managed the company blog website, "A-O Blog," publishing written content and newsletters for the annual Summit.
- Served as a featured new hire on Auto-Owners' social media (Instagram), producing a video and content to attract future interns.
Busser/Hostess/Waitress
Flap Jacks Restaurant
DeWitt
06.2019 - 08.2024
- Delivered prompt and amiable service to patrons, cultivating a positive dining experience.
- Instructed and trained new employees on operational procedures and service standards.
- Processed cash and card transactions with accuracy and efficiency.
- Masterfully managed table assignments and a diverse range of responsibilities in a high-volume, fast-paced environment.
Education
High School Diploma - Communications
DeWitt High School
Lansing05-2021
Bachelor of Arts - Communications
Lansing Community College
Lansing, MI08-2023
Bachelor's Degree - Communications
Michigan State University
Lansing05-2025
Skills
- Website development
- Social media and digital marketing campaigns
- Community service
- Time management
- Organization
- Customer service
- Scheduling
Hobbies and Interests
- Participated in community service for Catholic Community of St. Jude Church
- Volunteered at the Capital Area Humane Society in Lansing, Michigan
- Developed several successful social media and digital marketing campaigns for my family's business (Wade Home Improvement, LLC)
Timeline
Direct Intern - General Manager of Corporate Communications
Auto-Owners Insurance
05.2023 - 05.2025
Busser/Hostess/Waitress
Flap Jacks Restaurant
06.2019 - 08.2024
High School Diploma - Communications
DeWitt High School
Bachelor of Arts - Communications
Lansing Community College
Bachelor's Degree - Communications
Michigan State University