Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

BRIANNA PRITCHETT

Louisville,KY

Summary

Results-driven hospitality professional with extensive experience in restaurant management, customer service, and team leadership. Skilled in creating memorable guest experiences, developing high-performing teams, and driving profitability through cost control and operational excellence. Known for fostering a culture of accountability, teamwork, and excellence while consistently exceeding guest and business expectations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

BAR MANAGER

MR. G'S BAR AND GRILL
01.2024 - Current
  • Delivers exceptional customer service in a high-volume, fast-paced environment; Maintains guest engagement and community relationships
  • Manages hiring, onboarding, and staff development; Maintains high operational standards.
  • Oversees inventory control, cash handling, and cost management to drive profitability.
  • Models safe food and beverage handling practices while ensuring compliance with health regulations.

HEALTHCARE QA SPECIALIST

UPS HEALTHCARE
12.2021 - 01.2024
  • Ensured compliance with FDA regulations in handling and storage of medical products.
  • Led meetings with clients and internal teams to maintain high standards.
  • Performed audits and managed HIPAA compliance to protect patient confidentiality.
  • Oversaw reporting, data entry, and records management for quality assurance operations.

Operations Supervisor

UPS Airlines
03.2018 - 12.2021
  • Managed teams in a fast-paced logistics environment, ensuring efficient operation and safety compliance.
  • Conducted audits and weekly reports, developing proficiency in Microsoft Excel and data management.
  • Championed teamwork and accountability to meet performance and productivity goals.

Education

Associate of Arts - Business Management

University of Louisville; JCTC
Louisville
04-2026

Skills

  • Hospitality & Guest Service
  • Team Leadership
  • Multitasking & Organization
  • Business Acumen
  • Communication
  • Administrative Skills
  • Compliance & Safety

Certification

Agriculture Business / Marketing, Owensboro Community and Technical College - May 2025

Timeline

BAR MANAGER

MR. G'S BAR AND GRILL
01.2024 - Current

HEALTHCARE QA SPECIALIST

UPS HEALTHCARE
12.2021 - 01.2024

Operations Supervisor

UPS Airlines
03.2018 - 12.2021

Associate of Arts - Business Management

University of Louisville; JCTC

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