Brianna Pruett
Grand Blanc,MI
Summary
Sociable Server offering 6 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
8
8
years of professional experience
Work History
Bartender
Alex Taproom
Clarkston, MI
06.2023 - 12.2023
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Effectively multitasked within fast-paced environment.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Cleansed glasses with sanitizing solution after each use.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Server
Italia Gardens
GRAND BLANC, MI
08.2015 - 06.2023
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Presented menus and answered questions regarding items.
- Trained new employees to perform duties.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Stocked service areas with supplies during slow periods.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
Bartender
Italia Gardens
Grand Blanc, MI
08.2015 - 06.2023
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Effectively multitasked within fast-paced environment.
- Stocked ice bins and coolers as needed throughout shift.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Monitored bar inventory and promptly restocked low items before depletion.
- Neatly sliced and pitted fruit for garnishing drinks.
- Completed regular bar inventories and daily requisition sheets.
Manager
Italia Gardens
Grand Blanc, MI
08.2015 - 06.2023
- Minimized staff turnover through appropriate selection, orientation and training.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed completed work to verify consistency, quality and conformance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Conducted quality, timely performance feedback and performance appraisals.
- Delegated work to staff, setting priorities and goals.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Balanced tills at the end of shift.
- Completed catering orders and provided patrons with recommendations.
Education
High School Diploma -
Grand Blanc Community High School
Grand Blanc, MI05.2019
Skills
- Beverage Preparation
- Food Service
- Proficient in Mixology
- Outstanding Customer Service
- Wine and Liquor Expertise
References
References available upon request.
Timeline
Bartender
Alex Taproom
06.2023 - 12.2023
Server
Italia Gardens
08.2015 - 06.2023
Bartender
Italia Gardens
08.2015 - 06.2023
Manager
Italia Gardens
08.2015 - 06.2023
High School Diploma -
Grand Blanc Community High School
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