Brianna Puckett
Omro
Summary
Reliable employee with background in customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
4
4
years of professional experience
Work History
Cashier
Buffalo Wild Wings
Oshkosh
08.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated the cash register or POS system efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
Cook
Fox Haus
Omro
07.2023 - 02.2024
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Performed closing duties such as setting up the kitchen, restocking supplies, and cleaning duties
- Worked effectively in team environments to make the workplace more productive.
Cook
Fox Lanes
Omro
05.2023 - 02.2024
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Supervised staff on proper preparation and cooking techniques.
- Performed opening and closing duties, such as cleaning and restocking supplies.
Cook/Supervisor
The Cheese House
Omro
05.2022 - 02.2023
- Performed opening and closing duties including counting money in till, reconciling receipts, handling tip money.
- Performed closing duties including restocking items, cleaning kitchen area and equipment.
- Trained newly hired to fill key positions and maximize productivity.
- Directed and supervised employees during the shift
Sandwich Artist/Supervisor
SUBWAY®Restaurants
Omro
03.2021 - 04.2022
- Performed opening and closing duties including counting money in till, handling tip money, and cleaning duties.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided excellent service to customers when face-to-face or through phone conversations.
- Supervised and trained employees efficiently to the restaurant's standards.
Education
High School Diploma -
Oshkosh North High School
Oshkosh, WI01-2024
Associate Degree - Business Management
Fox Valley Technical College
Appleton, WISkills
- Cash handling
- Customer service
- Inventory management
- Attention to detail
- Time management
- Payment processing
- Point of sale operation
Accomplishments
- On High/Highest Honors all four years of my High School years.
Timeline
Cashier
Buffalo Wild Wings
08.2024 - Current
Cook
Fox Haus
07.2023 - 02.2024
Cook
Fox Lanes
05.2023 - 02.2024
Cook/Supervisor
The Cheese House
05.2022 - 02.2023
Sandwich Artist/Supervisor
SUBWAY®Restaurants
03.2021 - 04.2022
High School Diploma -
Oshkosh North High School
Associate Degree - Business Management
Fox Valley Technical College
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