Brianna Quintanilla
Avir of Wichita Falls
Bellevue ,TX
11
years of professional experience
Experienced CNA skilled in patient care, problem-solving, and effective communication. Proven ability to advocate for patient needs, contributing to improved care quality and patient satisfaction. Seeing patients smile and laugh. Good listening skills. Great customer service skills. Good with talking and communication with outside partners. Good with computers
Work History
CNA/ Transportation
6 Years 8 Months- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness of patient rooms and equipment to uphold hygiene standards.
- Collaborated with healthcare team to develop personalized care plans for patients.
- Provided emotional support to patients and families, fostering a compassionate environment.
- Documented patient progress accurately in electronic health records for continuity of care.
- Trained new staff on best practices for patient care and safety protocols.
- Advocated for patient needs during team meetings, enhancing overall care quality.
- Assisted patients with daily living activities, promoting independence and dignity.
- Assisted patients to doctors appointments
- Making sure they have save travels and comfortable
Head Hostess
1 Year 4 Months- Managed guest seating and waitlist to optimize dining flow and reduce wait times.
- Trained and mentored new host staff on customer service standards and operational procedures.
- Coordinated with kitchen and service teams to ensure timely order delivery and guest satisfaction.
- Implemented improvements in reservation management system to enhance efficiency during peak hours.
Shift Leader
9 Months- Supervised daily operations to ensure high-quality customer service and team efficiency.
- Trained and mentored new staff on food safety protocols and service standards.
- Managed shift schedules, optimizing staff coverage during peak hours.
- Implemented inventory control measures to minimize waste and reduce costs.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Cashier
1 Year 9 Months- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained organized cash register area, ensuring compliance with operational standards.
- Collaborated with team members to enhance store efficiency during peak hours.
Lead Sandwich Maker
9 Months- Supervised sandwich preparation, ensuring adherence to quality and safety standards.
- Trained and mentored new team members on sandwich assembly techniques.
- Streamlined workflow processes, enhancing efficiency during peak hours.
- Managed inventory levels, reducing waste through effective stock rotation.
Education
High School Diploma
Skills
Time management
Patient care
Vital signs monitoring
Compassion and empathy
HIPAA compliance
Basic life support
Maintaining confidentiality
Compassionate communication
Emotional support
Problem-solving
Multitasking and organization
Active listening
Computer smart
Love makeing people laugh and smile
Timeline
CNA/ Transportation
Avir of Wichita Falls
12.2019 - CurrentRead More
Head Hostess
Hooters Inc.
08.2018 - 12.2019Read More
Shift Leader
Dairy Queen
06.2018 - 03.2019Read More
Cashier
Pecan Shed
06.2016 - 03.2018Read More
Lead Sandwich Maker
SUBWAY®Restaurants
06.2015 - 03.2016Read More
Henrietta High School
High School Diploma
Read More