Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Brianna Ramirez

Training Wheels ABA
Austin,USA
2
Languages
1
Certification
7
years of professional experience

Results-driven Customer Service Representative with expertise in enhancing team performance and achieving organizational goals. Demonstrates strong customer focus and exceptional telephone etiquette while utilizing various computer applications. Collaborates effectively in fast-paced environments to drive customer satisfaction and support business growth.

Work History

Registered Behavior Technician (RBT)

4 Months
Training Wheels ABA | 04.2026 - Current
  • Collaborated with multidisciplinary teams to assess and adjust therapy strategies.
  • Integrated creative problem-solving methods into therapy sessions to foster critical thinking abilities among clients facing challenges in everyday situations.
  • Accurately documented and maintained client behavior data ,skill development and process to support individualized support goals
  • Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.

Behavioral Technician

1 Year 1 Month
Behavioral Education Strategies Training | 01.2025 - 02.2026
  • Providing direct one-to-one ABA therapy/care in home, school, and community environments
  • Collecting and documenting data on individualized goals and progress
  • Teach clients to acquire language, social, pre-academic, fine motor and self-help skills based on a treatment plan
  • Completing duties as a clinical assistant through the BCBA in a timely manner

Administrative Clerk

4 Months
Housing Authorities | 08.2024 - 12.2024
  • Managed and organized departmental files, records, and documentation to ensure accurate and efficient recordkeeping
  • Entered and maintained information using Microsoft Excel and Microsoft Word
  • Maintained accurate tenant records, statistical data, and program documentation
  • Supported efficient data management, entered and updated records in database to ensure accuracy and completeness.

Community Support Worker (CSW)

1 Year 3 Months
La Casa Behavioral Health | 03.2023 - 06.2024
  • Provided individual, family, and group counseling to clients based on their needs
  • Created social and mental health assessments and develop appropriate treatment plans
  • Collaborate with other healthcare professionals to provide in depth comprehensive care
  • Facilitate referrals to other social or community services
  • Monitor client progress and adjust treatment plans as needed
  • Provide crisis intervention and support

Teacher Assistant

1 Year 7 Months
Head Start Program | 08.2021 - 03.2023
  • Maintained accurate records, proceed materials, prepared classroom resources, and completed administrative tasks to support daily program operations
  • Assisted teachers with planning and implementing educational activities in accordance to Head Start standards
  • Collaborating with teachers to complete instructional, supervisory, and operational tasks are needed

COVID-19 Screener

7 Months
Elwood Staffing | 01.2021 - 08.2021
  • Screened employees, visitors, and staff entering the facility in accordance with established health and safety protocols
  • Operated temperature-screenings according to the manufacturer’s instructions and CDC guidance for personal protection
  • Maintained a sanitized and clean work area throughout my shift
  • Reporting and documenting cases of positive responses according to established protocols

Teacher Assistant

1 Year 5 Months
Noah's Ark Christian Daycare | 08.2019 - 01.2021
  • Provided attentive care and supervision to infants and toddlers
  • Led educational group activities using age appropriate material
  • Created a comfortable, welcoming, and caring environment for students
  • Ensured safety of children within the classroom
  • Communicated daily with parents and guardians regarding students progress, needs, and concerns

Education

High school diploma

Roswell High School | Roswell, NM | 05-2017

Skills

Behavior management
Microsoft Word
Microsoft Excel
Childhood development
Communication skills
Applied behavior analysis
Six sigma methodology
Organizational skills
Teacher Assistant
Data entry
Crisis management
Decision making
Caregiving

Certification

  • Human Resources: Recruitment and selection - OpenLearn, The Open University August 2026
  • Recruitment and selection processes
  • Job descriptions and person specifications
  • Candidate attraction and advertising
  • Applicant screening and shortlisting
  • Fair and systematic selection practices
  • CPR Certification

Languages

Spanish - Fluent
English - Fluent

Timeline

Registered Behavior Technician (RBT)

Training Wheels ABA
04.2026 - CurrentRead More

Behavioral Technician

Behavioral Education Strategies Training
01.2025 - 02.2026Read More

Administrative Clerk

Housing Authorities
08.2024 - 12.2024Read More

Community Support Worker (CSW)

La Casa Behavioral Health
03.2023 - 06.2024Read More

Teacher Assistant

Head Start Program
08.2021 - 03.2023Read More

COVID-19 Screener

Elwood Staffing
01.2021 - 08.2021Read More

Teacher Assistant

Noah's Ark Christian Daycare
08.2019 - 01.2021Read More

Roswell High School

High school diploma
Read More
Brianna Ramirez