Brianna Randazzio
SUN Behavioral Columbus
Columbus,OH
5
Certifications
17
years of professional experience
Therapeutic Behavioral Specialist managing a caseload of 20+ active mental health clients in a long-term care setting. Tracks mood and behavior, completes 60+ progress notes per week and assessments, and builds care plans that support medical necessity and measurable goals. Coordinates with the treatment team and outside supports while teaching coping skills and mental health interventions.
Work History
Therapeutic Behavioral Specialist
2 Years- Manage a caseload of 30-40 mental health and behavioral health clients in a long-term care setting.
- Track client mood and behavior, identify unmet needs, and document care plan updates in Microsoft Word.
- Conduct assessments, collect behavioral data, and write progress notes that support medical necessity.
- Provide coping skills support and mental health interventions tailored to each client's diagnosis and barriers.
- Collaborate with the treatment team, outside providers, and ViaQuest staff to coordinate client care.
- Attend weekly huddles and TBSU sessions to review challenges, policies, and best practices for client support.
- Maintain productivity expectations while delivering face-to-face interventions and using crisis intervention when needed.
Mental Health Technician- adolescents and peds
4 Years 5 Months- Supported [number] patients per shift with observation, redirection, and age-appropriate emotional support in a behavioral health setting.
- Performed patient observation and mental status checks to track mood changes, escalation risks, and response to interventions.
- Applied crisis intervention and de-escalation techniques to support distressed adolescents and maintain a calm, safe unit environment.
- Collaborated with clinical staff to update treatment plans, case management needs, and care plan documentation.
- Guided patients through coping skills support, therapeutic activities, and group discussions to promote socialization and recovery.
- Escorted patients to meals, activities, and group therapy while assisting with hygiene, grooming, and daily living needs.
Mental Health Technician
1 Year- Maintained 98% documentation accuracy in behavior and vital sign records for clinical review.
- Supervised 18 patients per shift during meals, activities, and group therapy sessions.
- Implemented treatment plans and interventions under clinical supervision while supporting patient coping skills and self-management.
- Assisted with client assessments, mental status examinations, and progress note writing to track changes in condition.
- Led therapeutic and recreational activities that promoted socialization, engagement, and well-being.
- Maintained a clean, organized patient environment while following infection control, safety, HIPAA, CPR, and crisis prevention intervention procedures.
- Provided crisis intervention, emotional support, and treatment team collaboration with nurses, doctors, families, and loved ones.
PCA Personal Care Assistant
7 Months- Monitored oxygen tanks, blood pressure monitors, and glucose meters, reporting equipment issues promptly.
- Maintained accurate records of meals, medications, and vital signs using organized documentation practices.
- Followed infection control and HIPAA requirements to protect patient safety and confidentiality.
- Adjusted bedding, pillows, and room temperature; supported grooming, housekeeping, and assistive device use.
- Responded quickly during emergencies, communicated clearly with families, and treated distressed patients with empathy.
Shift Supervisor
4 Years 5 Months- Supervised crew members during busy periods, assigning stations and keeping service moving smoothly.
- Monitored food preparation and order timing to support consistent quality and customer satisfaction.
- Resolved customer concerns promptly, using calm communication to support positive guest experiences.
- Reconciled cash drawers at the end of shifts and reported discrepancies to management.
- Supported onboarding by reviewing station checklists and answering basic process questions.
- Adjusted task priorities during rush periods to keep drive-thru and dining room service on track.
- Checked inventory levels, flagged low supplies, and helped maintain orderly stock areas.
- Enforced opening and closing procedures to support safety, cleanliness, and accountability.
- Assisted managers with scheduling updates, time adjustments, and daily shift coverage changes.
- Reviewed team performance during service periods and provided immediate feedback when needed.
- Documented shift notes and routine reports in Microsoft Word for manager review.
- Maintained clean work areas, restocked supplies, and followed food safety standards throughout each shift.
- Trained new hires on opening routines, station procedures, and customer service expectations.
Education
CSCC, Hondros College of Nursing - nursing/mental health
Skills
Crisis intervention
Case management
Behavioral health
Patient observation
Coping skills support
Mental status examination
Trauma-informed care
Motivational interviewing
Microsoft Word
Care plan documentation
Progress note writing
Client assessment
Treatment team collaboration
Suicide risk assessment
CPR certification
HIPAA compliance training
Crisis prevention intervention certification
Certification
CPI Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Therapeutic Behavioral Specialist
ViaQuest
09.2024 - CurrentRead More
Mental Health Technician- adolescents and peds
SUN Behavioral Columbus
04.2022 - CurrentRead More
Mental Health Technician
Mount Carmel Behavioral Health
01.2018 - 01.2019Read More
PCA Personal Care Assistant
Columbus Springs East
01.2017 - 08.2017Read More
Shift Supervisor
Wendys
11.2009 - 04.2014Read More
CSCC, Hondros College of Nursing
CSCC, Hondros College of Nursing from nursing/mental health
Read More