Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Brianna Rankins

Atlanta,GA

Summary

Dedicated professional with a juris master's degree in law, with a concentration in employment and data privacy laws. Specializing in student recruitment and client engagement. Skilled in CRM systems, strategic planning, and consultative advising, with a proven ability to guide diverse learners and drive successful outcomes. Renowned for empathetic listening, effective communication, and problem-solving in educational and career guidance.

Overview

7
7
years of professional experience

Work History

Admissions Advisor

Herzing University
Atlanta, GA
01.2021 - Current
  • Led strategic engagement initiatives, improving student enrollment and retention through scalable outreach and virtual advising.
  • I represented Herzing University at conferences and college fairs.
  • Managed virtual sessions, ensuring clarity and engagement for diverse audiences.
  • Utilized Salesforce CRM to track engagement metrics, optimize communication strategies, and inform decision-making.
  • Collaborated with internal departments to enhance student success initiatives.
  • Developed and nurtured partnerships with higher education companies, enhancing the university's recruitment efforts and driving student enrollment.

Front Desk Coordinator

Lutheran Towers
Atlanta, GA
05.2023 - 09.2024
  • Oversaw visitor sign-in processes, badge issuance, and log updates to enhance security protocols.
  • Delivered comprehensive training on security procedures and guest relations to new and existing employees.
  • Developed promotional materials for hotel events to increase attendance and engagement.
  • Monitored reservations to efficiently managed incoming parties and special events.
  • Reviewed and archived paperwork for permanent records, ensuring compliance with documentation standards.
  • Compiled, bound, and stored computer-generated reports for accurate record-keeping.
  • Investigated client complaints to identify issues and implement effective resolutions.
  • Balanced accounts and conducted nightly audits to uphold PCI compliance standards.

Account Manager- Sales

C.H. Robinson
Atlanta, GA
01.2018 - 01.2021
  • Negotiated and managed customer accounts, exceeding revenue targets through relationship-building and negotiation.
  • Detailed knowledge of the supply chain industry.
  • Conducted calls to educate clients on product features and services.
  • Monitored customer engagement metrics to identify areas of improvement and optimize service delivery.
  • Utilized CRM systems to inform decision-making and drive consistent account performance.
  • Played a pivotal role in developing and implementing sales strategies for negotiating with trucking carriers. Consistently exceeded revenue targets, helping drive overall team success and process improvements.

Education

Juris Masters - Law

Emory University School of Law
Atlanta, GA
05-2025

Bachelor of Science - Business Administration, Marketing

Georgia Southern University
Statesboro, GA
12-2017

Skills

  • Consultative Advising
  • Team leadership
  • Salesforce CRM
  • Public speaking
  • Legal research
  • Supply Chain

Accomplishments

  • Received the P.R.I.C.E of Success 2024 staff award at Herzing University. This award represents my dedication in creating a positive culture, demonstrating professionalism, respect, integrity, care and engagement, and promoting an inclusive culture for our students and employees.

References

References available upon request.

Timeline

Front Desk Coordinator

Lutheran Towers
05.2023 - 09.2024

Admissions Advisor

Herzing University
01.2021 - Current

Account Manager- Sales

C.H. Robinson
01.2018 - 01.2021

Juris Masters - Law

Emory University School of Law

Bachelor of Science - Business Administration, Marketing

Georgia Southern University

Similar Profiles

CREATE PROFILE