Brianna Redd
Orlando,FL
Summary
Dynamic and detail-oriented professional with a strong background in customer service at McDonald's. Proven ability to enhance guest satisfaction through efficient workflow and problem-solving skills. Recognized for maintaining high cleanliness standards and training team members to deliver exceptional service. Committed to food safety and operational excellence in fast-paced environments. I also know how to handle situations involving stress and deal with it maturely.
Overview
4
4
years of professional experience
Work History
Food Expeditor
Porch South Orange
Orlando Florida
04.2023 - 04.2026
- Coordinated food orders between kitchen and dining area to ensure timely delivery.
- Monitored food presentation and made sure quality fits the standards for consistency and accuracy.
- Assisted kitchen staff with inventory management and supply organization.
- Communicated with servers on timing of the food.
Customer Service
McDonald’s
Orlando, FL
11.2024 - 01.2025
- Delivered exceptional customer service by responding to inquiries and resolving issues efficiently.
- Operated point-of-sale systems to process transactions accurately and swiftly.
- Maintained cleanliness and organization of dining and kitchen areas to ensure compliance with health standards.
- Collaborated with team members to achieve daily operational goals and enhance customer satisfaction.
- Adapted quickly to changing environments during peak hours, ensuring smooth service delivery.
- Provided outstanding customer service.
Customer Service
McDonald's
Orlando, Florida
11.2021 - 04.2022
- Assisted customers with orders, ensuring accurate and timely service.
- Maintained cleanliness and organization of workstations to enhance customer experience.
- Handled cash transactions accurately while managing point-of-sale systems.
- Collaborated with team members to streamline service flow during peak hours.
Education
High School Diploma -
Jones High School
Orlando Florida05.2024
Skills
Customer service
Team member training
Guest service
Food safety knowledge
Cleanliness standards
Efficient workflow
Sanitation control
Teamwork and collaboration
Problem-solving
Attention to detail
Multitasking
Customer service excellence
Timeline
Customer Service
McDonald’s
11.2024 - 01.2025
Food Expeditor
Porch South Orange
04.2023 - 04.2026
Customer Service
McDonald's
11.2021 - 04.2022
High School Diploma -
Jones High School