Brianna Reyes
Linden
Summary
I'm an organized and detail-oriented individual that would like to obtain a position where I can utilize my skills and experience. Dynamic and detail-oriented professional with experience at JAG Physical Therapy, excelling in patient registration and insurance verification. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Bilingual and adept at multitasking, I consistently maintain documentation accuracy while fostering a collaborative team environment.
Overview
7
7
years of professional experience
Work History
Patent Access Repersentative
JAG Physical Therapy
04.2025 - Current
- Assisted patients in scheduling appointments and managing inquiries.
- Utilized electronic health record systems to update patient information accurately.
- Coordinated communication between medical staff and patients to ensure clarity.
- Established rapport with patients from diverse backgrounds through effective listening skills and clear communication techniques.
- Fostered a positive workplace environment by actively participating in team meetings, sharing ideas for improvement, and offering support to colleagues when needed.
- Maintained accurate patient records, ensuring timely access to vital information for healthcare professionals.
- Managed high-stress situations calmly while juggling multiple priorities simultaneously during peak periods of activity or emergencies at the medical facility.
- Answered incoming calls, scheduled appointments and filed medical records.
- Processed insurance verifications to facilitate efficient patient access.
- Answer patient questions, provide assistance and directions when necessary.
Credits Clerk/Cash Management
Med-Metrix
07.2023 - 08.2024
- Processed and organized incoming documents to ensure efficient workflow.
- Assisted in maintaining accurate filing systems for easy retrieval of information.
- Utilized office software to enter data, ensuring accuracy in records management.
- Performed routine clerical tasks and managing correspondence.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Customer Service Representative/Office Data Entry Clerk
Jersey City Municipal Court
03.2019 - 01.2022
- Assisted customers with inquiries, ensuring prompt and accurate responses to enhance satisfaction.
- Entered and maintained accurate data in company databases, ensuring consistency across records.
- Processed large volumes of information swiftly, enhancing overall workflow efficiency.
- Verified data integrity through meticulous review and cross-referencing of records.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Created and maintained data entry logs to track data entry activities.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Education
High School Diploma -
Old Bridge High School
Old Bridge, NJ06-2010
Skills
- Bi-lingual
- Professionalism and ethics
- Documentation accuracy
- Patient registration
- Insurance verification
- Data entry proficiency
- Appointment scheduling
- Customer service
- Problem-solving
- Friendly and outgoing
- Multitasking and organization
- Team leadership
- Money handling
- Patient check-in
- Electronic health records
- Phone and email etiquette
- Time management
- Problem-solving abilities
- Punctual and hardworking
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Patent Access Repersentative
JAG Physical Therapy
04.2025 - Current
Credits Clerk/Cash Management
Med-Metrix
07.2023 - 08.2024
Customer Service Representative/Office Data Entry Clerk
Jersey City Municipal Court
03.2019 - 01.2022
High School Diploma -
Old Bridge High School
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