Ambitious, energetic, and flexible worker with a combined 12 years of leadership and administrative roles. Passionate about people and bringing a human touch to business processes. Prosperous in fast-paced, deadline driven environments. Seeking professional growth and career advancement in a new, fulfilling role.
Work History
Administrative Assistant
2 Years 5 Months
Berry Appleman and Leiden | 04.2024 - Current
Maintained frequent and friendly communication with a large number of Foreign Nationals across multiple clients, alerting legal teams to necessary escalations and bridging response times.
Developed and maintained comprehensive personal filing systems to ensure accurate record-keeping.
Disseminated admin process information and updates to legal associates, fostering communication and collaboration between departments.
Processed a heavy volume of IV and NIV projects in a timely and efficient manner and in accordance with client specifications and SLAs.
Audited approvals, permits, filings and receipts for processing, updating the Cobalt database and escalating to legal as needed.
Uploaded documents to Cobalt and updated the cases on database.
Prepared letters, and labels and labels to ship documents to Foreign Nationals.
Key Achievements: Worked overtime assisting Google legal teams with completing filings, while exceeding metrics during a period of intense work volume.
Shift Supervisor
6 Years 4 Months
Starbucks | 12.2017 - 04.2024
Conducted regular performance reviews to identify areas for improvement and highlight employee success.
Trained incoming employees and supervised teams in a fast-paced environment.
Adjusted work schedules and delegated tasks to utilize individual abilities and meet business demands.
Maintained accurate inventory counts to sustain operations and meet customer needs.
Kept awareness of current sales conditions, company procedures, and products.
Headed meetings to discuss new products, taste them and develop strategies to market them to incoming customers.
Key Achievements: Awarded over 2 fiscal quarters for increasing sales and creating a new inventory schema that increased efficiency and reduced waste by 30%.
Data Entry Operator II
1 Year 4 Months
United States Citizenship And Immigration Services | 12.2019 - 04.2021
Assembled, authenticated, and processed migrant forms in a strictly organized, tightly deadlined environment.
Confirmed the validity of check and credit card payments.
Verified and scanned biometric data.
Transported, sorted, and filed confidential documents.
Recorded data with 99% accuracy at 65 wpm.
Administrative Assistant
4 Years 1 Month
University Of North Texas | 10.2013 - 11.2017
Assisted in event preparation and planning.
Designed digital images for use in website layouts, logos, banners and brochures.
Managed calendars, scheduled meetings, and made travel arrangements for Vice President and staff.
Sorted incoming mail to record, dispatch, or distribute.
Organized physical and electronic records and file systems.
Liaison between the University Vice President of Academic Affairs and associated staff.
Provided assistance in person and over phone to staff and guests.
Key Achievements: Designed artwork and logos for the interior of the UNT Office of Student Affairs
Education
Bachelor of Science - Computer Science
University of North Texas | Denton, TX | 09-2026
Bachelor of Science - Graphic Information Technology
Arizona State University | Tempe, AZ | 09.2026
Focus in Motion Graphics and Visual Effects
Skills
Project Management
Excellent Interpersonal Communication Skills
Immigration process and documentation knowledge
Administrative Support
Scheduling and calendar management
Filing and data archiving
Highly Organized
Software
Microsoft Suite
Google Workspace
Adobe Photoshop
Adobe InDesign
Adobe Illustrator
Timeline
Administrative Assistant
Berry Appleman and Leiden
04.2024 - CurrentRead More
Data Entry Operator II
United States Citizenship And Immigration Services
12.2019 - 04.2021Read More
Shift Supervisor
Starbucks
12.2017 - 04.2024Read More
Administrative Assistant
University Of North Texas
10.2013 - 11.2017Read More
University of North Texas
Bachelor of Science from Computer Science
Read More
Arizona State University
Bachelor of Science from Graphic Information Technology