Summary
Overview
Work History
Education
Skills
Timeline
Generic

BRIANNA Riojas

Portland,Tx

Summary

Reliable individual experienced in restaurant management and customer service. Proven track record of success in leading and motivating teams, enforcing policies and procedures, and delivering exceptional customer service. Expert in inventory management, staff training, and problem solving. Highly organized with excellent communication skills and a passion for creating an enjoyable customer experience. Experienced team leader with extensive background in fast-paced restaurant environments. Proven success in managing staff, training new hires, and ensuring customer satisfaction. Skilled in creating work schedules, delegating tasks, and meeting customer demands. Eager to bring excellent management and problem-solving skills to a new role in the food service industry. Highly motivated cookery professional with extensive experience in the restaurant industry. Possesses expertise in kitchen operations, food handling, and sanitation. Committed to producing high-quality food in a timely manner and delivering excellent customer service. Proven ability to work collaboratively in a fast-paced environment and efficiently manage multiple tasks. Accomplished management professional versed in leading teams, increasing efficiency, and driving organizational success. Skilled in project management, budgeting, and strategic planning. Proven track record of developing successful strategies to exceed operational goals. Adapt in leading diverse teams to reach corporate objectives.

Overview

11
11
years of professional experience

Work History

Total Store Sanitation Team

HEB Grocery Store
Portland, TX
07.2023 - Current
  • perform end-of-day sanitation tasks according to sanitation task lists and schedules
  • Meet standards and food safety requirements to ensure departments can safely open each day.
  • Sanitized frequented areas and equipment using approved supplies.

SHIFT MANAGER, FOOD

TACOBELL
Portland, Tx
11.2013 - 03.2023
  • Delivered food orders to customers in a timely manner
  • Prepared variety of food dishes by following strict recipe guidelines
  • Used spreadsheets and other documents to record and track quantities of food used, sold and thrown away
  • Maintain labor and sales
  • Safe audit and order change for the safe
  • Start of day counts of food
  • Responsible for maintain OSATS customer satisfaction for the period
  • Training employees proper way to handle food and right portioning to smi standards
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Performed regular price checks to ensure accuracy in pricing throughout the store.
  • Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.

Education

High School Diploma -

Taft High School
Taft
06-2015

Skills

  • Fast learner
  • Excellent communication
  • Time management
  • Multitasking Abilities
  • Collaborating with others

Timeline

Total Store Sanitation Team

HEB Grocery Store
07.2023 - Current

SHIFT MANAGER, FOOD

TACOBELL
11.2013 - 03.2023

High School Diploma -

Taft High School
BRIANNA Riojas