Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Stevie Mannarino
Open To Work
Verified
This profile is verified using an email address.

Stevie Mannarino

Conroe,TX

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Food Prep; Retail; Maintenance; Cashier; Team LeadTotal Store Sanitation Team Lead, Cross-Functional Team Lead, & Overnight Manager in ChargeLocate Specialist & Support Specialist (QA)Medical Records Associate & Front Desk

Work Type

Full TimePart Time

Location Preference

HybridOn-SiteRemote
Location: Conroe, TX, US
Open to relocation: Yes

Minimum Desired Compensation

20/hr

Important To Me

4-day work weekCareer advancementWork from home optionPaid time offWork-life balance

Summary

Professional retail worker with 10+ years experience, with proven ability to lead and inspire teams. Skilled in cash handling, customer service, and operational efficiency with strong focus on collaboration and adaptability, ensuring smooth operations and positive customer experiences. Reliable and dependable with a knack for problem-solving and team motivation.

Overview

12
12
years of professional experience

Work History

Total Store Sanitation Team Lead, Cross-Functional Team Lead, & Overnight Manager in Charge

H-E-B
Conroe, TX
10.2022 - 01.2026
  • Monitored compliance with safety and sanitation protocols to uphold store A+ standards consistently.
  • Executed nightly inspections of store areas to ensure cleanliness and adherence to health regulations.
  • Coordinated with department leads to resolve operational challenges promptly and maintain workflow efficiency.
  • Facilitated effective communication between overnight staff and day managers during shift transitions to optimize operations.
  • Coached team members in techniques necessary to complete job tasks.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Restocked products and rotated items according to standard procedures.
  • Provided support during peak seasons or special projects by performing additional duties as needed including assisting in other departments.

Food Prep; Retail; Maintenance; Cashier; Team Lead

Duck and Decanter
Phoenix, AZ
09.2014 - 04.2026
  • Food preparation for dine-in, pick up, & catering orders in a fast-paced environment, bussing dishes throughout the day, re-stocking ingredients as needed, made to order patio trays (meats, cheeses, crackers, etc.).
  • Preparing coffee drinks made to order i.e lattes, cappuccinos, espresso drinks, etc.
  • Pouring wine & draft beer for bar guests (with age verification).
  • Cleaning back & front of the house facilities, trash disposal, heavy lifting.
  • Stocking and rotating products on retail shelves, packaging and pricing bulk coffee & tea leaves, making sale signs, preparing made to order gift baskets, engaging guests in retail areas & offering information on products in a welcoming manner.
  • Taking detailed order information for dine-in guests, over the phone for pick-up & delivery/ catering orders; maintaining order priorities to ensure constant flow.
  • Handling money for purchases, balancing registers, and recording information into excel for bookkeeping purposes.
  • Multi-tasking throughout the day, handling both team and individual responsibilities while assisting customers throughout the business day.

Locate Specialist & Support Specialist (QA)

Arizona 811
Tempe, AZ
04.2018 - 08.2022
  • Took in-bound calls from contractors and homeowners, with live data verification & entry for planned excavation sites both with and without addresses by asking probing questions to get the necessary information needed about a project; phrased questions in multiple different ways to ensure callers understand what is being requested and/or why.
  • Cross-referenced multiple map resources, web-based and paper county maps, to ensure the mapped dig site is accurate to the locate instructions requested.
  • Informed callers and online users about time periods for locating facilities, updating tickets, and appropriate time to send priority notices to utilities as needed depending on specific situations.
  • Maintained high focus on customer service and patience with each caller, establishing a friendly, professional but welcoming environment to all customers.
  • Quality Assurance & Accuracy: reviewed 200+ tickets issued online daily by our online Exactix users and provided feedback and recommendations on what should be revised or re-phrased as necessary to meet required guidelines for locating underground facilities in the state of Arizona.
  • Coached and trained online users on different ways of wording or approaching the same job site with more details and offering suggestions on different resources to assist with creating tickets.

Medical Records Associate & Front Desk

Integrated Medical Evaluations
Tempe, AZ
03.2020 - 12.2021
  • Greeting patients and assisting with check-in procedures for exams.
  • Organizing hard copy and electronic legal & medical records for review by physicians for the purpose of Independent Medical Exams and Chart Reviews; organizing files by specific preferences varying from physician to physician and completing files to be delivered by expected due dates.

Education

High School Diploma -

Central High School
Phoenix, AZ
05-2014

Skills

  • Customer focus
  • Team leadership
  • Conflict resolution
  • Cash handling
  • Quality and Accuracy
  • Food production & handling
  • Calm under pressure
  • Organization and time management

Timeline

Total Store Sanitation Team Lead, Cross-Functional Team Lead, & Overnight Manager in Charge

H-E-B
10.2022 - 01.2026

Medical Records Associate & Front Desk

Integrated Medical Evaluations
03.2020 - 12.2021

Locate Specialist & Support Specialist (QA)

Arizona 811
04.2018 - 08.2022

Food Prep; Retail; Maintenance; Cashier; Team Lead

Duck and Decanter
09.2014 - 04.2026

High School Diploma -

Central High School