Liam Slattery
Keene,NH
Summary
Dynamic Team Lead Manager at Panera Bread, excelled in elevating team performance and customer satisfaction through expert coaching, mentoring, and stringent performance monitoring. Skilled in production oversight and complaint resolution, significantly enhancing operational efficiency and service quality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Lead Manager In Charge
Panera Bread
10.2021 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Education
Bachelor of Science - Secondary Education, History, Holocaust+Genocide
Keene State College
Keene, NH05.2027
High School Diploma -
South Burlington High School
South Burlington, VT06.2023
Skills
Customer Focus
Coaching and Mentoring
Performance monitoring
Performance Improvement
Complaint resolution
Schedule Management
Accomplishments
Eagle Scout
Affiliations
- Scouts BSA
- Order of the Arrow
Certification
ServSafe Certified
Timeline
Team Lead Manager In Charge
Panera Bread
10.2021 - Current
Bachelor of Science - Secondary Education, History, Holocaust+Genocide
Keene State College
High School Diploma -
South Burlington High School
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