Brianna Rivera
Kissimmee,Florida
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Very Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Associate Team Lead
Walmart
Rockfordq, IL
01.2022 - 12.2023
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Ensured compliance with company policies and procedures throughout the team.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Dietary Aide
River Bluff Nursing Home
Rockford, IL
03.2021 - 07.2022
- Stocked supplies in dining areas as needed.
- Delivered meals to residents and patients in their rooms when requested.
- Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
- Reported and documented resident changes in consumption or behaviors.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Warehouse Associate
Amazon
Rockford, IL
10.2020 - 12.2021
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Skills
- Employee engagement
- Complaint resolution
- Performance Improvement
- Coaching and Mentoring
- Schedule Management
- Operations Management
Languages
Spanish
Native/ Bilingual
Timeline
Associate Team Lead
Walmart
01.2022 - 12.2023
Dietary Aide
River Bluff Nursing Home
03.2021 - 07.2022
Warehouse Associate
Amazon
10.2020 - 12.2021
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