Brianna Rivera
Amherst,NY
Overview
5
5
years of professional experience
Work History
Consumer Fraud Aide
New York State Attorney General
06.2024 - 05.2026
- Conducted legal research to support ongoing investigations and litigation efforts.
- Act as a mediator between consumers and businesses
- Conduct community outreach to educate consumers about common and new frauds.
- Distribute Restitution
Waitress and Bartender
Duffs Famous Wings
06.2021 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Athletic Work Study
SUNY Geneseo
09.2022 - 04.2023
- Streamlined schedules and travel plans for athletic teams, enhancing organization.
- Managed and updated recruitment information for prospective athletes effectively.
- Provided timely laundry services for athletes, ensuring team readiness and hygiene.
- Developed organized filing system for student records, improving document accessibility.
- Created databases to securely store and manage student information efficiently.
- Issued team gear and uniforms, ensuring athletes were properly equipped.
Education
Bachelor of Science - Political Science
University At Buffalo
Buffalo, NY05-2026
High School Diploma -
Clarence Senior High School
Clarence, NY06.2022
Skills
- Training and Development
- Great Critical Thinking Skills
- Team Collaboration
- Handling complaints
- Complaint resolution
Timeline
Consumer Fraud Aide
New York State Attorney General
06.2024 - 05.2026
Athletic Work Study
SUNY Geneseo
09.2022 - 04.2023
Waitress and Bartender
Duffs Famous Wings
06.2021 - Current
Bachelor of Science - Political Science
University At Buffalo
High School Diploma -
Clarence Senior High School