Brianna Rodriguez

• Controlled line and crowd with quick, efficient service.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Used POS system to accurately enter orders and process payments.

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges and refunds in accordance with store policy.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Managed efficient cash register operations.

•Meet sales goal at the end of the month.

• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.