Brianna Rosa
Fallon,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Assistant Manager Retail
Monument Car Parts
Antioch, CA
02.2023 - 11.2025
- Supervised daily operations and supported the manager in meeting sales, service, and productivity goals.
- Trained, coached and motivated team members to improve the performance and maintain high customer satisfaction.
- Managed employee schedules and shift coverage to ensure smooth operations.
- Assisted with inventory control, ordering and restocking to maintain product availability.
- Handled customer issues professionally ensuring quick and effective resolution.
- Supported hiring, and performance reviews of new staff crew.
- Ensured compliance with company policies, health safety standards.
- Contributed to marketing to increase the sales in the store.
- Oversaw cash handling, register balancing, and daily sales reports.
- Managed opening and closing procedures.
- Coordinated with suppliers to maintain timely product deliveries.
Salesman/Delivery Driver
Monument Car Parts
Antioch, CA
07.2018 - 11.2025
- Front Counter Salesman.
- 7+ years of customer service.
- Worked my way up to assistant Manager.
- Placed orders, managed cashiering activities.
- Answered calls, from customers who have a question about a part, prices and the availability.
- Educated customers on parts.
- Recommended parts to customers based on customer needs.
- Delivery driver of car parts to dealerships and shops.
- Putting away boxes of different parts in warehouse by numerical and alphabetical order/Sku Numbers.
- Engaged customers to understand their needs and recommend suitable car parts.
- Resolved customer inquiries and complaints effectively to ensure satisfaction.
- Greeted customers and provided information about products and services.
Dog Groomer
Aussie Pet Mobile
Walnut Creek, CA
06.2015 - 08.2017
- Trained for using safety while using grooming tools.
- Discussing with dog owners what sort of grooming they would like for their pets.
- Restraining, holding, and lifting dogs.
- Providing services like brushing, trimming and other grooming services.
- Dealing with customers on a daily basis.
- Talking to pet owners and reassuring them that their pet is in good hands.
- Organizational skills.
- Customer service.
- Safe environment.
- Training techniques.
- Dog breeds.
- Bookkeeping.
Education
High school diploma -
Freedom High School
Oakley, CASkills
- Warehouse Experience
- Oil Change
- Communications
- Delivery Driver Experience
- Pet Care
- Vehicle Maintenance
- Teamwork
- Cashiering
- Veterinary Technician Experience
- Animal Care
- Mechanical Knowledge
- Driving
- Time Management
- Computer Skills
- Organizational Skills
- Load & Unload
- Shipping & Receiving
- Commercial Driving Experience
- Order Picking
- Pet Grooming
- Front Desk
- Grooming tool safety
- Mechanic Experience
- Customer relationship management
- Team building
- Inventory control
- Employee training
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assistant Manager Retail
Monument Car Parts
02.2023 - 11.2025
Salesman/Delivery Driver
Monument Car Parts
07.2018 - 11.2025
Dog Groomer
Aussie Pet Mobile
06.2015 - 08.2017
High school diploma -
Freedom High School