Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Sandoval

Las Vegas

Summary

Experienced in patient care and eager to learn new medical techniques. Seeking a Medical Assistant position with a team of professionals. Committed to delivering high-quality care and contributing to healthcare team success. Eager to expand skill set and positively impact patient outcomes in a healthcare environment.

Overview

6
6
years of professional experience

Work History

Medical Receptionist

Desert Radiology
03.2025 - Current
  • Followed communication procedures, guidelines and policies.
  • Input ICD-10 codes, X-ray exams, and procedures.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Guest Service Specialist

Mister Carwash
10.2024 - 02.2025
  • Reviewed or made changes to customer accounts.
  • Followed communication procedures, guidelines and policies.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Handled high-pressure situations with grace, maintaining professionalism at all times.
  • Took payment methods by card or cash.
  • Stood for 8-10 hours a day.

Customer Service Representative

Intouch Medical
02.2023 - 08.2024
  • Met personal/team sales targets and call handling quotas.
  • Kept records of customer interactions, processed customer accounts and filed documents.
  • Ensure HIPAA compliance, maintaining data integrity and client trust.
  • Schedule medical appointments, ensuring seamless patient experience.
  • Enhance patient interaction efficiency in call center operations.

Retail Store Manager

Optimal Wireless
10.2021 - 02.2023
  • Courteously greeted customers and efficiently process transactions within busy, fast-paced retail environments.
  • Assisted with store stocking, floor-sets and opening/closing procedures.
  • Put up signage regarding promotions, changes to store regulations, etc.
  • Led store operations, boosting sales and efficiency.
  • Trained staff to excel in customer service and sales.
  • Resolved complex customer issues, enhancing satisfaction.
  • Maintained inventory accuracy, improving stock management.

Team member

McDonalds
10.2019 - 12.2022
  • Maintained working knowledge of restaurant's policies and procedures.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Handled currency and credit transactions quickly and accurately.
  • Followed procedures for safe food preparation, assembly, and presentation.
  • Cross-trained and coordinated scheduling with team members to ensure seamless service.
  • Took initiative to find extra tasks when scheduled duties were completed.
  • Provided accurate product information.
  • Maintained high standards of customer service during high-volume, fast-paced operations.

Education

Medical Assistant -

UEI College
Las Vegas
07-2025

Diploma -

Sunrise Mountain High School
Las Vegas, NV
06-2021

Skills

  • Vital Signs & Measurements
  • Medical Terminology
  • Managing payment transactions
  • Effective call handling
  • Insurance Verification
  • Appointment Scheduling
  • Take Medical History & Assist with Patient Forms
  • HIPAA compliance
  • Patient registration
  • Referral verification

Timeline

Medical Receptionist

Desert Radiology
03.2025 - Current

Guest Service Specialist

Mister Carwash
10.2024 - 02.2025

Customer Service Representative

Intouch Medical
02.2023 - 08.2024

Retail Store Manager

Optimal Wireless
10.2021 - 02.2023

Team member

McDonalds
10.2019 - 12.2022

Medical Assistant -

UEI College

Diploma -

Sunrise Mountain High School

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